Co-development of a configuration interface for the COOK cognitive orthosis for meal preparation: a human-centered design study with occupational therapists.
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引用次数: 0
Abstract
People who sustain a traumatic brain injury can benefit from the use of assistive technologies for cognition, like the Cognitive Orthosis for coOKing (COOK). However, such tools may require personalization for effective use. Although COOK includes multiple personalization options, occupational therapists face challenges with understanding how to configure it due to its complexity and their lack of training. This study thus aimed to: (a) Co-develop a configuration interface that could provide a better User eXperience (UX) for occupational therapists when configuring COOK; and (b) Document the anticipated UX of a mock-up of the configuration interface. First, a mock-up of COOK's configuration interface, named Config My COOK, was co-developed. Second, a qualitative descriptive research design was used to explore the perspective of occupational therapists from Quebec and Ontario using six online focus groups involving 15 participants. Inductive thematic analysis was conducted. Occupational therapists highlighted three features that had the potential to enhance UX, like the appealing look and perceived intuitivity of the configuration interface, support offered by the interface, and access to features to personalize COOK to clients' needs. However, four features had the potential to lessen it, including anticipated training requirements, time required for the configuration process, data confidentiality, and anticipated complexity of interacting with the interface. To counteract these obstacles, occupational therapists identified improvement suggestions which could be completed in the prototype phase. The human-centered design approach enabled us to design a configuration interface to personalize COOK to specific clients' needs, and document its mock-up's anticipated UX with occupational therapists.
遭受创伤性脑损伤的人可以从使用认知辅助技术中受益,如烹饪认知矫正器(COOK)。然而,这些工具可能需要个性化才能有效使用。尽管COOK包括多种个性化选项,但由于其复杂性和缺乏培训,职业治疗师在理解如何配置它方面面临挑战。因此,本研究旨在:(a)共同开发配置界面,为职业治疗师在配置COOK时提供更好的用户体验(UX);(b)记录配置界面模型的预期用户体验。首先,他们合作开发了一个名为Config My COOK的COOK配置界面模型。其次,采用定性描述性研究设计,通过6个在线焦点小组,包括15名参与者,探讨魁北克和安大略省职业治疗师的观点。进行归纳主题分析。职业治疗师强调了三个有可能增强用户体验的功能,比如配置界面的吸引人的外观和直观的感知,界面提供的支持,以及访问个性化COOK的功能以满足客户的需求。然而,有四个特性有可能减少它,包括预期的培训需求、配置过程所需的时间、数据机密性以及与界面交互的预期复杂性。为了克服这些障碍,职业治疗师确定了可以在原型阶段完成的改进建议。以人为中心的设计方法使我们能够设计一个配置界面来个性化COOK,以满足特定客户的需求,并将其模型的预期用户体验记录给职业治疗师。