Surfacing Technology Routines While Studying Videoconferencing Among Older Adults with Cognitive Concerns.

Proceedings of the SIGCHI conference on human factors in computing systems. CHI Conference Pub Date : 2025-01-01 DOI:10.1145/3706598.3714207

Ruipu Hu, Amanda Lazar

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Abstract

HCI research increasingly focuses on everyday life to inform technology design for older adults. Routines, a key aspect of everyday life, have been studied to contextualize technology use. Our work brings attention to understanding of routines around videoconferencing technology among older adults with cognitive concerns. We conducted a week-long study involving observations, interviews, and a modified diary study with six older adults with cognitive concerns who videoconference at least once a week. Our analysis revealed how routines helped people adapt to videoconferencing constraints, how participants navigated disruptions to their videoconferencing routines, and the kinds of routines that were more challenging to manage when faced disruptions. In the discussion, we describe why routines are particularly important to study and support for people with cognitive concerns, the importance of studying older adults' routines to support technology use in HCI, and methods that can enrich HCI research by uncovering insights into routines.

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在研究有认知问题的老年人的视频会议时，显示技术惯例。

HCI研究越来越关注日常生活，为老年人的技术设计提供信息。例程，日常生活的一个关键方面，已经研究情境化技术的使用。我们的工作引起了对有认知问题的老年人对视频会议技术的日常理解的关注。我们进行了一项为期一周的研究，包括观察、访谈和修改后的日记研究，研究对象是6名有认知问题的老年人，他们每周至少进行一次视频会议。我们的分析揭示了惯例如何帮助人们适应视频会议的限制，参与者如何在他们的视频会议惯例中导航中断，以及当面临中断时更难以管理的惯例。在讨论中，我们描述了为什么常规对于研究和支持有认知问题的人特别重要，研究老年人的常规对于支持HCI中技术使用的重要性，以及通过揭示对常规的见解来丰富HCI研究的方法。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Proceedings of the SIGCHI conference on human factors in computing systems. CHI Conference

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