Digital Capabilities and Supply Chain Resilience: Is Supply Chain Mapping the Missing Link?

Abstract

Despite growing awareness of digital capabilities are crucial to supply chain resilience (SCR), but the understanding of how these capabilities enhance SCR remains limited. Prior research has provided the empirical evidence on the role of supply chain mapping (SCMAP) in enhancing SCR. However, the specific ways in which digital capabilities can aid firms in developing a thoroughly mapped supply chain across various levels remain unclear. This paper explores the interrelationships between digital capabilities, SCMAP, and their collective impact on SCR. The findings reveal that while digital capabilities do not have a direct impact on SCR, they significantly influence SCR indirectly via SCMAP. This research is pioneering in examining these connections, offering fresh perspectives on the interplay between digital capabilities, SCMAP, and SCR. In light of these insights, the study recommends that firms sequentially develop their digital capabilities, refine their SCMAP, and enhance their SCR to achieve optimal outcomes.