How can i trust you? The development of trust in autonomous vehicles

IF 3.5 2区工程技术 Q1 PSYCHOLOGY, APPLIED

Transportation Research Part F-Traffic Psychology and Behaviour Pub Date : 2025-06-10 DOI:10.1016/j.trf.2025.05.032

Anna Katharina Mengel, Ilja Nastjuk, Henrik Lechte, Lutz Maria Kolbe

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引用次数: 0

Abstract

Understanding trust in autonomous vehicles (AVs) is becoming increasingly important as these technologies advance toward widespread acceptance. While trust is recognized as a key factor in AV acceptance, research on the underlying mechanisms of trust formation remains limited. This study contributes to the literature by developing a trust model based on McKnight et al., 1998, McKnight et al., 2011 framework, specifically adapted for AVs, to examine how trust emerges and what factors influence its development. Using survey data from over 400 participants, we analyze the impact of initial trust, institution-based trust, and cognitive processes on trust in AVs. The findings indicate that, while certain aspects of institution-based trust show an influence, cognitive processes like unit grouping, reputation categorization, and illusions of control play the most significant role in trust formation. Additionally, trust in AV functionality and reliability strongly correlates with the usage intention. These insights provide practical implications for increasing AV acceptance, emphasizing the importance of transparent system communication, targeted trust-building strategies, and regulatory measures to enhance public confidence in AVs.

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我怎么能相信你？发展对自动驾驶汽车的信任

随着自动驾驶汽车（AVs）技术逐渐被广泛接受，了解人们对这些技术的信任变得越来越重要。虽然信任被认为是AV接受的关键因素，但对信任形成的潜在机制的研究仍然有限。本研究基于McKnight et al.（1998）和McKnight et al.（2011）的框架，开发了一个专门适用于自动驾驶汽车的信任模型，以研究信任如何产生以及影响其发展的因素，从而对文献做出了贡献。利用400多名被调查者的调查数据，我们分析了初始信任、基于制度的信任和认知过程对自动驾驶汽车信任的影响。研究结果表明，虽然基于制度的信任的某些方面表现出影响，但单位分组、声誉分类和控制幻觉等认知过程在信任形成中发挥了最重要的作用。此外，对自动驾驶功能和可靠性的信任与使用意图密切相关。这些见解为提高自动驾驶汽车的接受度提供了实际意义，强调了透明的系统沟通、有针对性的信任建立战略和监管措施的重要性，以增强公众对自动驾驶汽车的信心。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Transportation Research Part F-Traffic Psychology and Behaviour Multiple-

CiteScore

7.60

自引率

14.60%

发文量

239

审稿时长

71 days

期刊介绍： Transportation Research Part F: Traffic Psychology and Behaviour focuses on the behavioural and psychological aspects of traffic and transport. The aim of the journal is to enhance theory development, improve the quality of empirical studies and to stimulate the application of research findings in practice. TRF provides a focus and a means of communication for the considerable amount of research activities that are now being carried out in this field. The journal provides a forum for transportation researchers, psychologists, ergonomists, engineers and policy-makers with an interest in traffic and transport psychology.