Impact of a comprehensive review template on personalised care in general practice for patients with multiple long-term conditions: a mixed-methods evaluation.

IF 2.5 Q2 PRIMARY HEALTH CARE
BJGP Open Pub Date : 2025-05-28 DOI:10.3399/BJGPO.2025.0022
Caroline Coope, Dereth Baker, Kate Alice Lippiett, Alice Moult, Lauren J Scott, Simon Chilcott, Andrew Turner, Clare Jinks, Mari Carmen Portillo, Krysia Dziedzic, Cindy Mann, Richard Byng, Grace Scrimgeour, Chris Salisbury, Rachel Johnson
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Abstract

Background: Primary care is in urgent need of more effective and efficient ways of managing the care of people living with multiple long-term conditions (multimorbidity). Personalised care organised around an individual's needs and conditions, taking account of individual context and priorities and supporting self-management, may offer an improved approach.

Aim: Explore the impact of a computerised template to support personalised care for patients with multiple long-term conditions within the context of routinely applied general practice.

Design & setting: A convergent mixed-methods evaluation design. General practices were recruited from three areas of England: Bristol, Southampton and Staffordshire.

Method: A computerised template for the review of multiple long-term conditions was made available to all general practices subscribing to a commercial template supplier. Implementation practices were supported to conduct personalised multimorbidity reviews. We used routine clinical data from implementation and control practices, a before-and-after patient questionnaire and qualitative interviews with general practice staff and patients to evaluate the impact of the intervention.

Results: Thirty-two general practices were recruited of which half were implementation practices. Using the multimorbidity template has potential to improve quality of care and patient benefit with no increase in consultation numbers. Patients received a more complete assessment of their needs with a clearer focus on the problems that matter most to them. Conducting multimorbidity reviews can increase burden on nursing staff and consideration is required to the organisation of reviews and appropriate training for nursing staff.

Conclusion: Use of the multimorbidity template needs to be supported by staff training, adequate practice capacity, support for system reorganisation, and attention to incentives to facilitate its benefits.

综合评价模板对多种长期疾病患者全科实践中个性化护理的影响:混合方法评估。
背景:初级保健迫切需要更有效和高效的方法来管理患有多种长期疾病(多病)的人的护理。围绕个人需求和条件组织的个性化护理,考虑到个人背景和优先事项,并支持自我管理,可能会提供一种改进的方法。目的:探讨在常规全科实践中,计算机化模板对支持多种长期疾病患者个性化护理的影响。设计与设置:一种收敛的混合方法评价设计。全科医生来自英格兰的三个地区:布里斯托尔、南安普敦和斯塔福德郡。方法:为审查多个长期条件的计算机化模板提供给所有订阅商业模板供应商的一般做法。支持实施实践以进行个性化的多病症审查。我们使用来自实施和控制实践的常规临床数据,前后患者问卷调查和对全科医生和患者的定性访谈来评估干预的影响。结果:招募了32名全科医师,其中一半为实施医师。使用多病模板有可能提高护理质量和患者利益,而不会增加咨询人数。患者对他们的需求有了更全面的评估,对他们最重要的问题有了更清晰的关注。进行多病审查可能会增加护理人员的负担,需要考虑组织审查并对护理人员进行适当的培训。结论:多病模板的使用需要通过人员培训、充分的实践能力、支持系统重组和重视激励措施来促进其效益。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
BJGP Open
BJGP Open Medicine-Family Practice
CiteScore
5.00
自引率
0.00%
发文量
181
审稿时长
22 weeks
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