Associations between burnout, employee silence and voice: a systematic review and meta-analysis.

IF 2.4 3区心理学 Q2 PSYCHOLOGY, MULTIDISCIPLINARY

Psychology & Health Pub Date : 2025-05-28 DOI:10.1080/08870446.2025.2509074

Olga Lainidi, Judith Johnson, Bethany Griffin, Panagiota Koutsimani, Christos Mouratidis, Chris Keyworth, Daryl B O'Connor

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引用次数: 0

Abstract

Objective: The intention to speak-up or withhold one's voice is linked to employee well-being outcomes and is considered a proxy for the quality of organisational culture in the workplace. This systematic review and meta-analysis synthesised evidence on the relationship between burnout and employee silence/voice outcomes.

Methods: An electronic database search up to May 2024 was conducted on eight databases combined with manual scoping of references and 84 studies met the inclusion criteria (N = 34,975).

Results: The relationship between all employee voice/silence outcomes and burnout was statistically significant with greater silence and lower voice being associated with higher burnout (ρ = .36, 95% CI [.32, .40]). Examined separately, effects were moderate and positive for silence and burnout (ρ = .43, 95% CI [.37, .48]) and small and negative for voice and burnout (ρ = -0.28, 95% CI [-0.35, -0.21]). Subgroup analyses revealed larger effects in non-Western regions and studies using the Maslach-Burnout-Inventory.

Conclusions: The evidence consistently showed a larger overlap between burnout and silence, compared to voice, suggesting that reducing silence is more beneficial for addressing burnout than increasing voice. The evidence is limited primarily to emotional exhaustion, and more research is needed to distinguish the emotional/cognitive components of silence/voice from behavioural outcomes.

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职业倦怠、员工沉默和发声之间的关系：一项系统回顾和元分析。

目的：说话或不说话的意愿与员工的幸福感有关，被认为是工作场所组织文化质量的代表。这项系统回顾和荟萃分析综合了倦怠与员工沉默/发声结果之间关系的证据。方法：对截至2024年5月的8个数据库进行电子检索，结合文献人工定域，有84篇研究符合纳入标准（N = 34,975）。结果：所有员工发声/沉默结果与职业倦怠之间的关系具有统计学意义，沉默越大，声音越低，职业倦怠越高（ρ = 0.36, 95% CI）。32岁的.40])。单独检查，沉默和倦怠的影响是中度和阳性的（ρ = 0.43, 95% CI）。37, 0.48])，而声音和倦怠的比例较小且呈负相关（ρ = -0.28, 95% CI[-0.35, -0.21]）。亚组分析显示，在非西方地区和使用马斯拉克-倦怠量表的研究中，效果更大。结论：证据一致表明，与发声相比，倦怠和沉默之间有更大的重叠，这表明减少沉默比增加发声更有利于解决倦怠。证据主要局限于情绪耗竭，需要更多的研究来区分沉默/声音的情绪/认知成分和行为结果。

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来源期刊

Psychology & Health Multiple-

CiteScore

7.30

自引率

3.00%

发文量

期刊介绍： Psychology & Health promotes the study and application of psychological approaches to health and illness. The contents include work on psychological aspects of physical illness, treatment processes and recovery; psychosocial factors in the aetiology of physical illnesses; health attitudes and behaviour, including prevention; the individual-health care system interface particularly communication and psychologically-based interventions. The journal publishes original research, and accepts not only papers describing rigorous empirical work, including meta-analyses, but also those outlining new psychological approaches and interventions in health-related fields.