Meta-synthesis of the experience of nurses with “Internet Nursing Service” in China

IF 2.9 3区医学 Q1 NURSING

International Journal of Nursing Sciences Pub Date : 2025-05-01 DOI:10.1016/j.ijnss.2025.04.012

Wenyan Liu, Yao Li, Huanhuan Zhu, Kexin Li, Haiting Deng, Xiaoyan Cai

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引用次数: 0

Abstract

Objective

Systematically integrate nurses’ experience with “Internet Nursing Service” to analysis the nurses’ experiences with “Internet Nursing Service”, and to provide a theoretical reference for formulating a more rational “Internet Nursing Service” model.

Methods

A systematic search in PubMed, Embase, Web of Science, the Cochrane Library, CINAHL, China National Knowledge Infrastructure (CNKI), Wanfang Database, and Chinese Biomedical Literature Database was conducted to collect qualitative research on nurses’ experiences with “Internet Nursing Service,” with a retrieval time limit from December 2019 to June 2024. Qualitative meta-synthesis was performed through line-by-line coding of relevant quotes, organization of codes into descriptive themes, and development of analytical themes.

Results

A total of 19 studies were included, one study was rated as Grade A in quality evaluation, and the remaining studies were rated as Grade B. Collectively synthesized into three integrated results: Harvest and growth, Difficulties and challenges, and Expectations and support. Harvest and growth, include 1) manifestation of self-value, 2) enhancing nursing capabilities, 3) optimizing nursing resources; Difficulties and challenges, include 1) lack of safety guarantee, 2) role conflict; Expectations and support include, 1) expectation for professional knowledge and skill training, 2) expectations for service platform optimization, 3) expectation for reasonable charges, 4) expectation for related policy support.

Conclusion

“Internet Nursing Service” model benefits both nurses and patients, but still full of challenges. It aids in the decentralization of medical resources. Management departments still need to encourage nurses to actively invest in “Internet Nursing Service” while ensuring their safety and interests.

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中国护士“互联网护理服务”经验的元综合

目的系统整合护士对“互联网护理服务”的体验，分析护士对“互联网护理服务”的体验，为制定更合理的“互联网护理服务”模式提供理论参考。方法系统检索PubMed、Embase、Web of Science、Cochrane Library、CINAHL、中国知网（CNKI）、万方数据库、中国生物医学文献数据库，对护士使用“互联网护理服务”的体验进行定性研究，检索时限为2019年12月至2024年6月。定性综合是通过对相关引语逐行编码、将编码组织成描述性主题和发展分析性主题来完成的。结果共纳入19项研究，其中1项研究质量评价为A级，其余研究质量评价为b级，综合成收获与成长、困难与挑战、期望与支持三个综合结果。收获与成长包括：1)自我价值的体现；2)护理能力的提升；3)护理资源的优化；困难和挑战包括：1)缺乏安全保障；2)角色冲突；期望和支持包括：1)对专业知识技能培训的期望，2)对服务平台优化的期望，3)对合理收费的期望，4)对相关政策支持的期望。结论“互联网护理服务”模式对护患双方都有利，但仍存在诸多挑战。它有助于分散医疗资源。管理部门仍需鼓励护士在保障自身安全和利益的同时，积极投入“互联网护理服务”。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Nursing Sciences Nursing-Nursing (all)

CiteScore

6.10

自引率

2.60%

发文量

408

审稿时长

25 days

期刊介绍： This journal aims to promote excellence in nursing and health care through the dissemination of the latest, evidence-based, peer-reviewed clinical information and original research, providing an international platform for exchanging knowledge, research findings and nursing practice experience. This journal covers a wide range of nursing topics such as advanced nursing practice, bio-psychosocial issues related to health, cultural perspectives, lifestyle change as a component of health promotion, chronic disease, including end-of-life care, family care giving. IJNSS publishes four issues per year in Jan/Apr/Jul/Oct. IJNSS intended readership includes practicing nurses in all spheres and at all levels who are committed to advancing practice and professional development on the basis of new knowledge and evidence; managers and senior members of the nursing; nurse educators and nursing students etc. IJNSS seeks to enrich insight into clinical need and the implications for nursing intervention and models of service delivery. Contributions are welcomed from other health professions on issues that have a direct impact on nursing practice.