'That Doesn't Sound Right': A Qualitative Study Exploring the Information Seeking Behaviour of Current Long-Acting Reversible Contraceptive Users in Australia.

Abstract

Objective(s): Accessible and accurate information about long-acting reversible contraception (LARC) is important in addressing misperceptions and ensuring consumers can make informed decisions about their use, yet little is known about consumers' experiences of searching for and being provided information about LARC.

Methods: Individual semi-structured 'Zoom' interviews were conducted with people living in Australia aged 18-45, who were currently using a LARC or whose LARC was removed within the past 6 months. Data were analysed using reflexive thematic analysis.

Results: A total of 23 interviews were conducted between October 2022-January 2023. Participants were actively engaged in seeking information about LARC prior to initiation and/or during its use. Participants sought information from a variety of sources to validate, or support information previously acquired and made judgements on the accuracy of different sources. Hearing the experiences of other LARC users was highly valued and viewed as providing information not available from other sources, especially in regard to expected side effects. Although healthcare providers were seen as the best source of information, many participants reported dissatisfaction with clinical interactions.

Conclusion: Consumers used a variety of information sources when making decisions about LARC and highly valued hearing other LARC users experiences. Healthcare providers and organisations should consider incorporating lived experiences of LARC into evidence-based information to meet the needs of consumers.