Voice-Activated Self-Monitoring Application (VoiS): Perspectives from People with Diabetes and Hypertension.

Abstract

This paper describes the development and usability test processes of the voice-activated self-monitoring (VoiS) application. VoiS is an innovative, theory-driven mobile app on a smart speaker platform that supports routine and convenient self-monitoring of blood pressures, glucose levels, and health behaviors by people with coexisting diabetes and hypertension. It improves the quality of their communication with healthcare providers. The prototype of VoiS includes voice interaction with Amazon Alexa and data representation using smartphones (iOS and Android). Fourteen people with coexisting diabetes and hypertension participated in usability testing. After completing a range of tasks individually, testers participated in group interviews. We used a survey based on the Technology Acceptance Model to measure the ease of use and perceived usefulness of VoiS. All interviews were recorded and transcribed, and then common themes were extracted. Participants found VoiS to be easy to use and useful.