Consumer trust in telemedicine in Indonesia.

IF 2.3 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES
Health Informatics Journal Pub Date : 2025-04-01 Epub Date: 2025-05-23 DOI:10.1177/14604582251345328
Yasintha Soelasih, Sumani, Efendi
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引用次数: 0

Abstract

Objectives: Advances in technology have improved the lives of Indonesians. For example, the health sector. This is indicated by the emergence of telemedicine to facilitate health services. This study aims to test the effect of individual trust on the intention to use telemedicine applications. Therefore, the Technology Acceptance Model (TAM) and the Unified Theory of Acceptance and Use of Technology (UTAUT) are used as the basis for answering the questions posed by this research. Methods: Sampling was conducted online and involved 402 respondents who all came from the Indonesian island of Java. Validity, reliability, and hypothesis testing used Structural Equation Modeling (SEM) with Smart-PLS 4 tools. Result: The results show that effort expectancy, performance expectancy, and social influence have a positive influence on individual belief; intention to use is influenced by individual belief and behavioral intentions. The results of the hypothesis testing show that behavioral intention has the greatest influence on intention to use with a t value of 31.315 and a β value of 0.801. Conclusion: The novelty of this study is that it includes individual belief variables that are influenced by variables from UTAUT, namely effort expectancy, performance expectancy, social influence, and facilitating conditions.

印度尼西亚消费者对远程医疗的信任。
科技的进步改善了印尼人的生活。例如,卫生部门。促进保健服务的远程医疗的出现表明了这一点。本研究旨在检验个体信任对远程医疗应用使用意愿的影响。因此,技术接受模型(TAM)和技术接受与使用统一理论(UTAUT)被用作回答本研究提出的问题的基础。方法:在线抽样调查402名来自印度尼西亚爪哇岛的受访者。效度,信度和假设检验使用结构方程模型(SEM)与Smart-PLS 4工具。结果:努力期望、绩效期望和社会影响对个体信念有正向影响;使用意向受个体信念和行为意向的影响。假设检验结果表明,行为意向对使用意向的影响最大,t值为31.315,β值为0.801。结论:本研究的新颖之处在于,它包含了受UTAUT变量影响的个人信念变量,即努力期望、绩效期望、社会影响和促进条件。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Health Informatics Journal
Health Informatics Journal HEALTH CARE SCIENCES & SERVICES-MEDICAL INFORMATICS
CiteScore
7.80
自引率
6.70%
发文量
80
审稿时长
6 months
期刊介绍: Health Informatics Journal is an international peer-reviewed journal. All papers submitted to Health Informatics Journal are subject to peer review by members of a carefully appointed editorial board. The journal operates a conventional single-blind reviewing policy in which the reviewer’s name is always concealed from the submitting author.
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