Nurse Leaders' Interpersonal Communication Competence.

IF 2.2 4区 医学 Q1 NURSING
Petra Kämäräinen, Leena Mikkola, Anu Nurmeksela, Tarja Kvist
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引用次数: 0

Abstract

Background: Despite the beneficial associations of nurse leaders' interpersonal communication competence with job satisfaction, engagement, and reduced burnout among nurses, there has been little research on the topic.

Objectives: To describe nurse leaders' perceptions of interpersonal communication competence.

Methods: A qualitative descriptive study was conducted in the three well-being services counties in Finland between February and April 2024. A total sample of 21 nurse leaders participated. Data were analyzed using abductive content analysis, starting with a deductive phase guided by a conceptual framework of nurse leaders' interpersonal communication competence categories, followed by inductive analysis. Further, the outcome of the analysis was viewed through the theory of interpersonal communication competence.

Results: In addition to the three categories of nurse leaders' interpersonal communication competence-message competence, relational competence, and task competence-the study identified a fourth main category: ethical principles. Alongside these main categories, 27 subcategories were identified. An exploration of the results through the lens of interpersonal communication competence theory showed that the theory's cognitive, behavioral, and affective dimensions were identifiable in the description.

Discussion: Using a unique multidisciplinary methodological solution, the results highlight the complex and adaptive nature of nurse leaders' interpersonal communication competence. It provides a thorough description of nurse leaders' interpersonal communication competence, supported by interpersonal communication competence theory. The results promote an understanding of the interpersonal communication competence required in nursing leadership. To retain competent nurses and ensure quality care, a comprehensive understanding of communication competence in nursing leadership is essential, highlighting the need for further research on this topic.

护士长人际沟通能力。
背景:尽管护士领导的人际沟通能力与护士的工作满意度、敬业度和职业倦怠之间存在有益的联系,但关于这一主题的研究很少。目的:了解护理领导对人际沟通能力的认知。方法:采用定性描述性研究方法,于2024年2月至4月在芬兰三个福利服务县进行调查。共有21名护士长参与调查。数据分析采用溯因内容分析,在护士领导人际沟通能力类别概念框架的指导下,从演绎阶段开始,然后进行归纳分析。进一步,通过人际交往能力理论来看待分析结果。结果:除了护士领导人际沟通能力的三个类别——信息能力、关系能力和任务能力之外,本研究还确定了第四个主要类别:道德原则。除了这些主要类别外,还确定了27个子类别。通过人际沟通能力理论对结果的探索表明,该理论的认知、行为和情感维度在描述中是可识别的。讨论:采用独特的多学科方法解决方案,结果突出了护士领导人际沟通能力的复杂性和适应性。在人际沟通能力理论的支持下,对护士领导的人际沟通能力进行了全面的描述。结果促进了对护理领导所需的人际沟通能力的理解。为了留住称职的护士,确保护理质量,全面了解护理领导的沟通能力是必不可少的,这突出了该主题进一步研究的必要性。
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来源期刊
Nursing Research
Nursing Research 医学-护理
CiteScore
3.60
自引率
4.00%
发文量
102
审稿时长
6-12 weeks
期刊介绍: Nursing Research is a peer-reviewed journal celebrating over 60 years as the most sought-after nursing resource; it offers more depth, more detail, and more of what today''s nurses demand. Nursing Research covers key issues, including health promotion, human responses to illness, acute care nursing research, symptom management, cost-effectiveness, vulnerable populations, health services, and community-based nursing studies. Each issue highlights the latest research techniques, quantitative and qualitative studies, and new state-of-the-art methodological strategies, including information not yet found in textbooks. Expert commentaries and briefs are also included. In addition to 6 issues per year, Nursing Research from time to time publishes supplemental content not found anywhere else.
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