Optimizing feedback reception: a scoping review of skills and strategies for medical learners.

Abstract

Background: Feedback remains essential to a learner's professional development. Most feedback literature focuses on provision of feedback, and there is a lack of evidence-based data to support learners in developing skills to receive, evaluate and use feedback, independently of context. This scoping review mapped the literature regarding strategies and skills that optimize medical learners' reception to feedback.

Methods: Investigators conducted searches in MEDLINE, Embase, ERIC, APA PsycINFO and Web of Science Core collection from inception to May 2023. Study inclusion criteria were primary evidence sources, and strategies or skills for improved feedback reception for medical learners. Data were screened and extracted by pairs of independent reviewers. Investigators summarized study characteristics, outcomes, educational methods, and interventions.

Results: Of 7692 total studies, six provided strategies and skills to improve feedback reception. Delivery of education was via workshops (n = 5 studies) that proposed cognitive, reflective and experiential learning activities, all reporting learners' self-perceived improvement of feedback behaviour. Nine strategies and seven tools were identified, focusing on general approach, soliciting or evaluating feedback.