Visualizing user demands through storyboarding in the mHealth app development for pregnant women: a conceptual framework.

Abstract

In the co-design process of mHealth apps, the intuitiveness of user experience (UE) and user demands (UDs) are very important to the stakeholders. However, there is little research on how UE and UD are visually presented to stakeholders. Similar literature related to the design perspective of pregnant women is rare. Therefore, there is a need to propose a conceptual framework from a design perspective to visualize UD for stakeholders to enhance their communication efficiency and engage their creativity. In the research, we attempt to propose a storyboarding strategy for developing mHealth apps to visualize UDs for stakeholders. This article presents a systematic literature review synthesis process on selected literature on identifying the best storyboarding strategy of mHealth apps for pregnant women that could visualize UDs. Results from the study found the potential application of a storyboarding strategy for visualizing pregnant ladies' demands in developing the mHealth app's early design phase. This study contributes to proposing a conceptual framework for cartoon-like storyboarding in the early design phase of mHealth app development to visualize pregnant ladies' demands to foster user health behavior. This study is significant for integrating UDs into developing mHealth apps for pregnant women. Future studies are recommended to determine the characteristics of storyboarding in developing mHealth apps for pregnant women.