Vanessa Ribeiro Neves, Virtudes Pérez-Jover, Geisa Colebrusco de Souza Gonçalves, Patrícia Bover Draganov, Laís Maria de Campos, Reinhard Strametz, Paulo Jorge Sousa, Susanna Tella, José Joaquín Mira
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引用次数: 0
Abstract
Background: The second-victim phenomenon occurs when a healthcare provider experiences trauma after being profoundly affected by a negative medical event. As a work-related phenomenon, it may be influenced by sex and gender-related factors, particularly since women constitute 70% of the health and social sector workforce. This study aims to describe the impact of the second-victim phenomenon on male and female healthcare professionals, identifying differences in their experiences. It also identifies differences in the reactions and behavior of supervisors, colleagues, patients, and their relatives to errors made by male and female healthcare workers.
Methods: A scoping review was conducted following the Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension guidelines. Comprehensive searches were performed in the electronic databases BDENF, ProQuest, PsycInfo, PubMed, Scopus, and Web of Science, without filters or time limits. Original articles in Portuguese, English, Spanish, or German that mentioned any aspects concerning differences between male and female healthcare workers in relation to the second-victim phenomenon were selected.
Results: Twenty-seven articles were included, most of which were cross-sectional studies from the USA, China, Germany, and Spain, conducted among physicians and nurses. The findings highlighted that women experienced more intense anxiety responses in the aftermath of severe adverse events than men. Male healthcare workers were more resistant to seeking support compared to their female counterparts. Gender-based discrimination against women was identified in both education and practice, further exacerbating the second victim syndrome experienced by female healthcare professionals.
Conclusion: Understanding male/female differences is essential for comprehending the second-victim phenomenon and designing effective measures to mitigate its impact. Women may be more psychologically affected by adverse events than men. They are judged more negatively than men after making an error and are more likely to seek help.
背景:第二受害者现象发生在医疗保健提供者在受到负面医疗事件的深刻影响后经历创伤时。作为一种与工作有关的现象,它可能受到性别和与性别有关的因素的影响,特别是因为妇女占卫生和社会部门劳动力的70%。本研究旨在描述第二受害者现象对男性和女性医疗保健专业人员的影响,确定他们的经验差异。它还确定了主管、同事、患者及其亲属对男性和女性卫生保健工作者所犯错误的反应和行为的差异。方法:根据系统评价和元分析扩展指南的首选报告项目进行范围审查。在电子数据库BDENF、ProQuest、PsycInfo、PubMed、Scopus和Web of Science中进行综合检索,没有过滤和时间限制。选择了葡萄牙语、英语、西班牙语或德语的原创文章,这些文章提到了与第二受害者现象有关的男性和女性保健工作者之间的任何差异。结果:纳入了27篇文章,其中大部分是来自美国、中国、德国和西班牙的横断面研究,研究对象是医生和护士。研究结果强调,女性在严重不良事件后比男性经历了更强烈的焦虑反应。与女性医护人员相比,男性医护人员更不愿寻求支持。在教育和实践中都发现了对妇女的基于性别的歧视,这进一步加剧了女性保健专业人员经历的第二受害者综合症。结论:了解男女差异对理解第二受害者现象和设计有效措施减轻其影响至关重要。女性可能比男性更容易受到不良事件的心理影响。女性在犯错后会比男性受到更负面的评价,也更有可能寻求帮助。
期刊介绍:
The International Journal for Quality in Health Care makes activities and research related to quality and safety in health care available to a worldwide readership. The Journal publishes papers in all disciplines related to the quality and safety of health care, including health services research, health care evaluation, technology assessment, health economics, utilization review, cost containment, and nursing care research, as well as clinical research related to quality of care.
This peer-reviewed journal is truly interdisciplinary and includes contributions from representatives of all health professions such as doctors, nurses, quality assurance professionals, managers, politicians, social workers, and therapists, as well as researchers from health-related backgrounds.