{"title":"Usability evaluation of wearable technology: A pilot study on a smart diabetic shoe for foot care","authors":"Khadijeh Moulaei , Abbas Sheikhtaheri","doi":"10.1016/j.ceh.2025.04.004","DOIUrl":null,"url":null,"abstract":"<div><h3>Introduction</h3><div>Smart diabetic shoes can be essential in preventing and monitoring foot ulcers. We developed a smart diabetic shoe to monitor pressure, temperature, and humidity and send the data to patients’ phones via Bluetooth for foot care. This study aimed to evaluate the usability of this smart diabetic shoe.</div></div><div><h3>Methods</h3><div>Seven patients were interviewed using a semi-structured interview. They were asked to use the shoes and application in different positions and then express their opinions.</div></div><div><h3>Results</h3><div>We identified a total number of 35 unique usability problems and recommendations. Hardware and software were responsible for 8 and 27 of them, respectively. The majority of the issues concerned the application. The most common software-related complaints raised by the participants were warning presentation, application appearance, and customization. Participants highlighted foot comfort as the most important concern among hardware-related issues.</div></div><div><h3>Conclusion</h3><div>By addressing various hardware and software issues—such as foot comfort, shoe design and layout, system performance, data collection, remote monitoring, and communication with healthcare providers—we can enhance the usability and overall experience of wearable devices for users.</div></div>","PeriodicalId":100268,"journal":{"name":"Clinical eHealth","volume":"8 ","pages":"Pages 94-102"},"PeriodicalIF":0.0000,"publicationDate":"2025-04-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Clinical eHealth","FirstCategoryId":"1085","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S2588914125000188","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
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Abstract
Introduction
Smart diabetic shoes can be essential in preventing and monitoring foot ulcers. We developed a smart diabetic shoe to monitor pressure, temperature, and humidity and send the data to patients’ phones via Bluetooth for foot care. This study aimed to evaluate the usability of this smart diabetic shoe.
Methods
Seven patients were interviewed using a semi-structured interview. They were asked to use the shoes and application in different positions and then express their opinions.
Results
We identified a total number of 35 unique usability problems and recommendations. Hardware and software were responsible for 8 and 27 of them, respectively. The majority of the issues concerned the application. The most common software-related complaints raised by the participants were warning presentation, application appearance, and customization. Participants highlighted foot comfort as the most important concern among hardware-related issues.
Conclusion
By addressing various hardware and software issues—such as foot comfort, shoe design and layout, system performance, data collection, remote monitoring, and communication with healthcare providers—we can enhance the usability and overall experience of wearable devices for users.
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