{"title":"A balanced view of supervisory family support: Effects on gratitude, indebtedness, and job crafting behaviors","authors":"Lusi Wu, Matthew B Perrigino, Hongzhi Chen","doi":"10.1177/00187267251332465","DOIUrl":null,"url":null,"abstract":"Despite resource-based theories espousing the virtues of supervisory family support (SFS), we question the definitiveness of an oversimplified assumption that receiving SFS is a beneficial, positive experience. We develop a model based on appraisal theories of emotion, with results from two experimental studies and a multi-wave survey study supporting our notion of the need for a more balanced view. First, SFS is positively linked to employees’ feelings of gratitude (a positive emotion) and indebtedness (a negative emotion). Second, gratitude mediates the link between SFS and approach job crafting. Yet—arguing that a key feature of SFS is that it empowers employees to temporarily disengage or withdraw from some work-related tasks—we also find that indebtedness mediates the link between SFS and avoidance job crafting. Third, considering employees’ work-family conflict (WFC) as a contextual factor that moderates the effects of SFS, we find that WFC conditions the indirect effect of SFS on avoidance job crafting via indebtedness. With these insights, our balanced view of SFS offers a more comprehensive assessment of employees’ lived experiences associated with the receipt of SFS.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":"108 1","pages":""},"PeriodicalIF":4.5000,"publicationDate":"2025-04-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Human Relations","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1177/00187267251332465","RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"MANAGEMENT","Score":null,"Total":0}
引用次数: 0
Abstract
Despite resource-based theories espousing the virtues of supervisory family support (SFS), we question the definitiveness of an oversimplified assumption that receiving SFS is a beneficial, positive experience. We develop a model based on appraisal theories of emotion, with results from two experimental studies and a multi-wave survey study supporting our notion of the need for a more balanced view. First, SFS is positively linked to employees’ feelings of gratitude (a positive emotion) and indebtedness (a negative emotion). Second, gratitude mediates the link between SFS and approach job crafting. Yet—arguing that a key feature of SFS is that it empowers employees to temporarily disengage or withdraw from some work-related tasks—we also find that indebtedness mediates the link between SFS and avoidance job crafting. Third, considering employees’ work-family conflict (WFC) as a contextual factor that moderates the effects of SFS, we find that WFC conditions the indirect effect of SFS on avoidance job crafting via indebtedness. With these insights, our balanced view of SFS offers a more comprehensive assessment of employees’ lived experiences associated with the receipt of SFS.
期刊介绍:
Human Relations is an international peer reviewed journal, which publishes the highest quality original research to advance our understanding of social relationships at and around work through theoretical development and empirical investigation. Scope Human Relations seeks high quality research papers that extend our knowledge of social relationships at work and organizational forms, practices and processes that affect the nature, structure and conditions of work and work organizations. Human Relations welcomes manuscripts that seek to cross disciplinary boundaries in order to develop new perspectives and insights into social relationships and relationships between people and organizations. Human Relations encourages strong empirical contributions that develop and extend theory as well as more conceptual papers that integrate, critique and expand existing theory. Human Relations welcomes critical reviews and essays: - Critical reviews advance a field through new theory, new methods, a novel synthesis of extant evidence, or a combination of two or three of these elements. Reviews that identify new research questions and that make links between management and organizations and the wider social sciences are particularly welcome. Surveys or overviews of a field are unlikely to meet these criteria. - Critical essays address contemporary scholarly issues and debates within the journal''s scope. They are more controversial than conventional papers or reviews, and can be shorter. They argue a point of view, but must meet standards of academic rigour. Anyone with an idea for a critical essay is particularly encouraged to discuss it at an early stage with the Editor-in-Chief. Human Relations encourages research that relates social theory to social practice and translates knowledge about human relations into prospects for social action and policy-making that aims to improve working lives.