Assessing the Demand for Peer Mentorship Among Refugees and Migrants: Insights From a Qualitative Focus Group Study

Abstract

Objective: This qualitative study aimed to explore the tasks, competencies, and qualifications necessary for an upcoming peer mentor program to support patients with refugee and migrant backgrounds in navigating the healthcare system and their daily lives. The study aimed to uncover the expectations of social workers and healthcare professionals regarding peer mentors and the program.

Methods: The study used focus group interviews and individual interviews with healthcare professionals and social workers. Data were analyzed using a hermeneutic phenomenological approach and Malterud’s text condensation. In the study, we consider individuals with refugee, migrant, and asylum seeker backgrounds equally.

Results: Two main themes emerged: “Patients at risk of being lost in transition” and “Expectations and role of Peer Mentors.” The first theme highlighted the challenges that migrants face in navigating the healthcare and social sectors due to language barriers and complex systems. The second theme emphasized the importance of peer mentors as cultural bridge builders, supporting patients’ understanding of Danish society and the healthcare system and addressing their unique needs.

Conclusions and Implications for Practice: The study emphasizes the vulnerability of migrants and the potential benefits of a peer mentor program. The findings highlight the need for a well-designed program that provides training and support to peer mentors, facilitates sector collaboration, and addresses the complex challenges faced by migrants.