Healthcare worker burnout: rethinking the maslach burnout inventory.

IF 2.3 3区医学 Q2 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH

Psychology Health & Medicine Pub Date : 2025-04-06 DOI:10.1080/13548506.2025.2487949

Erin E Sullivan, Christie L Martin, Mark Linzer, Patrick N Balius, Ryan T Demmer, Jayne A Fulkerson

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引用次数: 0

Abstract

Burnout is a devastating consequence of an adverse work environment. Eliminating burnout will require a better understanding of its components and predictors. A sample of 228 healthcare workers (HCWs) in the United States responded to a burnout survey during the pandemic; 175 (77%) answered the query, 'How do you define burnout?', which sought to determine what burnout meant to them. After a formal qualitative analysis, we found that numerous comments (78%) did not fall within one of the classic three categories of burnout noted in the Maslach Burnout Inventory (emotional exhaustion, depersonalization, or lack of sense of personal accomplishment). These 'non-concordant' comments included varied work conditions (known and not well-known burnout predictors), mental health symptoms, physical symptoms, feelings, and important burnout consequences. We propose the Maslach Burnout Inventory may portray only a modest proportion of what HCWs consider to be 'burnout'; further studies are needed to confirm and extend these findings.

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医护人员的职业倦怠：重新思考马斯拉赫职业倦怠量表。

职业倦怠是不利的工作环境造成的毁灭性后果。消除职业倦怠需要更好地了解其构成因素和预测因素。在大流行期间，美国有 228 名医护人员（HCWs）参与了职业倦怠调查，其中 175 人（77%）回答了 "您如何定义职业倦怠 "的问题，该问题旨在确定职业倦怠对他们的意义。经过正式的定性分析，我们发现许多意见（78%）并不属于马斯拉赫倦怠量表（Maslach Burnout Inventory）中所指出的倦怠的三个典型类别之一（情绪衰竭、人格解体或缺乏个人成就感）。这些 "不一致 "的意见包括各种工作条件（已知的和不为人知的倦怠预测因素）、心理健康症状、身体症状、感受和重要的倦怠后果。我们认为，马斯拉赫职业倦怠量表可能只反映了高危职业工作者认为的 "职业倦怠 "的一小部分；还需要进一步的研究来证实和扩展这些发现。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Psychology Health & Medicine PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH-

CiteScore

6.20

自引率

0.00%

发文量

200

审稿时长

6-12 weeks

期刊介绍： Psychology, Health & Medicine is a multidisciplinary journal highlighting human factors in health. The journal provides a peer reviewed forum to report on issues of psychology and health in practice. This key publication reaches an international audience, highlighting the variation and similarities within different settings and exploring multiple health and illness issues from theoretical, practical and management perspectives. It provides a critical forum to examine the wide range of applied health and illness issues and how they incorporate psychological knowledge, understanding, theory and intervention. The journal reflects the growing recognition of psychosocial issues as they affect health planning, medical care, disease reaction, intervention, quality of life, adjustment adaptation and management. For many years theoretical research was very distant from applied understanding. The emerging movement in health psychology, changes in medical care provision and training, and consumer awareness of health issues all contribute to a growing need for applied research. This journal focuses on practical applications of theory, research and experience and provides a bridge between academic knowledge, illness experience, wellbeing and health care practice.