Business Model Innovation through AI Adaptation: The Role of Strategic Human Resources Management

IF 4.5 2区 管理学 Q1 BUSINESS
Sanjit K. Roy, Bidit L. Dey, David M. Brown, Aman Abid, Chrysostomos Apostolidis, Michael Christofi, Shlomo Tarba
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引用次数: 0

Abstract

While artificial intelligence (AI) requires business model innovation, it simultaneously poses persistent operational, regulatory and strategic challenges, highlighting the importance of researching AI adaptation to appropriate organizational value. AI adaptation is not monolithic, and its nature and consequent value appropriation processes may vary due to external factors and an organization's strategic approach to innovation and resource management. Accordingly, a taxonomy of AI adaptation and its link with value appropriation can yield a theoretical understanding and practical implications of why and how organizations vary in leveraging strategic human resource management to shape business innovation led by AI adaptation. In this paper, we address this issue by applying adaptive structuration theory and conducting interviews with top management personnel from 51 companies based in India. Based on our findings, we develop a novel taxonomy of AI adaptation (exploitive, exploratory, emancipatory and expedient), structured within a 2 × 2 matrix and a robust model of value appropriation within a dynamic business environment.

Abstract Image

通过人工智能适应的商业模式创新:战略人力资源管理的作用
虽然人工智能(AI)需要商业模式创新,但它同时也带来了持续的运营、监管和战略挑战,这凸显了研究人工智能适应适当组织价值的重要性。人工智能适应不是单一的,它的性质和随之而来的价值占用过程可能会因外部因素和组织的创新和资源管理战略方法而有所不同。因此,人工智能适应的分类及其与价值占有的联系可以产生理论理解和实践意义,即组织为什么以及如何利用战略人力资源管理来塑造由人工智能适应主导的业务创新。在本文中,我们通过应用适应性结构理论并对51家印度公司的高层管理人员进行访谈来解决这一问题。基于我们的研究结果,我们开发了一种新的人工智能适应分类法(剥削性、探索性、解放性和权宜之计),该分类法采用2x2矩阵和动态商业环境中价值占有的稳健模型构建。
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来源期刊
CiteScore
10.00
自引率
12.50%
发文量
87
期刊介绍: The British Journal of Management provides a valuable outlet for research and scholarship on management-orientated themes and topics. It publishes articles of a multi-disciplinary and interdisciplinary nature as well as empirical research from within traditional disciplines and managerial functions. With contributions from around the globe, the journal includes articles across the full range of business and management disciplines. A subscription to British Journal of Management includes International Journal of Management Reviews, also published on behalf of the British Academy of Management.
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