Interprofessional Learning and Improving at the Paediatric Ward: A Participatory Action Research Practising Safety-II Theory

IF 2.1 4区 医学 Q3 HEALTH CARE SCIENCES & SERVICES
Annet van Harten, Margot R. Ernst-Kruis, Theo J. H. Niessen, Jur J. Koksma, Tineke A. Abma
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Abstract

Rationale

In the complex setting of hospitals, professionals often lack time to improve patient safety. Safety-II theory advocates integrating safety improvement, patient participation, and interprofessional learning and proposes learning frequently from practice variability.

Aims and Objectives

The aim of the research was to understand how interprofessional workplace teams can learn and improve daily from practice variability.

Method

Participatory action research (PAR) was conducted at a Dutch educational hospital paediatric ward to improve situational awareness in bedside ward-rounds. Methods included 115 semi-structured interviews and participant observations of the interactions. The action research team consisted of a representation of all stakeholders and the first author, who introduced Safety-II concepts to reflect on their practice.

Results

The exchange of perspectives between parents, nurses and physicians increased awareness of mutual expectations and experiences prompting individual learning. To foster collective learning at the ward, the research team introduced standards tailored to participants' concerns and stimulated everyday interactions about the ward-round. This approach facilitated daily mutual perspective taking, expectation alignment, and recognition of practice variability, thereby enhancing unit-wide learning and improvement. While aiming at increasing shared situational awareness, multiple improvements emerged simultaneously and unexpectedly including time management, professional pride and job satisfaction. However, participants also discovered that lessons learned did not automatically spread to newcomers.

Conclusion

Everyday learning in hospital units can be enhanced through daily interprofessional interactions about expectations and supported by procedural standards. Fostering daily interactions and initiating standards that met participants' concerns required the research team to spend considerable time addressing conflicting priorities. PAR proved to be a valuable and adaptive approach for learning, improving and engaging all stakeholders in a complex setting.

儿科病房的跨专业学习和改进:实践安全ii理论的参与式行动研究
在复杂的医院环境中,专业人员往往缺乏时间来改善患者的安全。安全ii理论主张整合安全改进、患者参与和跨专业学习,并建议经常从实践可变性中学习。本研究的目的是了解跨专业的工作场所团队如何从日常的实践可变性中学习和提高。方法在荷兰某教育医院儿科病房开展参与式行动研究(PAR),以提高患者床边查房时的情境意识。方法包括115次半结构化访谈和参与者的互动观察。行动研究小组由所有利益相关者的代表和第一作者组成,第一作者介绍了Safety-II的概念,以反映他们的实践。结果家长、护士和医生之间的观点交流提高了对相互期望和经验的认识,促进了个体的学习。为了促进病房的集体学习,研究小组引入了针对参与者关注的标准,并激发了关于查房的日常互动。这种方法促进了日常的相互视角,期望一致性,以及对实践可变性的认识,从而增强了单位范围内的学习和改进。在旨在提高共享态势感知的同时,意外地出现了多种改进,包括时间管理、职业自豪感和工作满意度。然而,参与者也发现,经验教训不会自动传播给新人。结论通过对期望的日常跨专业互动和程序标准的支持,可以促进医院单位的日常学习。促进日常互动和启动满足参与者关注的标准需要研究团队花费大量时间来处理冲突的优先级。PAR被证明是一种有价值和适应性的方法,可以在复杂的环境中学习、改进和吸引所有利益相关者。
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来源期刊
CiteScore
4.80
自引率
4.20%
发文量
143
审稿时长
3-8 weeks
期刊介绍: The Journal of Evaluation in Clinical Practice aims to promote the evaluation and development of clinical practice across medicine, nursing and the allied health professions. All aspects of health services research and public health policy analysis and debate are of interest to the Journal whether studied from a population-based or individual patient-centred perspective. Of particular interest to the Journal are submissions on all aspects of clinical effectiveness and efficiency including evidence-based medicine, clinical practice guidelines, clinical decision making, clinical services organisation, implementation and delivery, health economic evaluation, health process and outcome measurement and new or improved methods (conceptual and statistical) for systematic inquiry into clinical practice. Papers may take a classical quantitative or qualitative approach to investigation (or may utilise both techniques) or may take the form of learned essays, structured/systematic reviews and critiques.
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