Supervision of Multiple Remote Tower Centers: Evaluating a New Air Traffic Control Interface Based on Mental Workload and Eye Tracking

IF 3.5 3区 计算机科学 Q2 COMPUTER SCIENCE, ARTIFICIAL INTELLIGENCE
Leo Julius Materne;Maik Friedrich
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Abstract

Remote air traffic control offers inexpensive and efficient service to multiple airports. Recent research shows that one remote air traffic control officer can safely control up to three low-traffic airports simultaneously. In a multiple remote tower center, airports can be flexibly allocated across air traffic control officers based on prospective traffic loads. The main task of the supervisor in such a center is balancing the workload of each air traffic control officer by allocating airports accordingly. This study analyzes the supervisor's visual attention during interaction with a planning tool for their daily tasks. Five use cases were identified as the main tasks of the supervisor representing a mixture of planned and unplanned events. A mixed methods within-subjects design was used to assess the workload and eye-movement patterns associated with each of these use cases. In total, 15 professional air traffic control officers participated in the study. Workload and eye movement were analyzed independently in relation to the use cases but also in combination with each other. Across all use cases, a small correlation between subjective workload ratings and fixation duration was found, supporting previous findings of fixation duration being associated with information processing. Transitions between areas of interest on the supervisor planning tool provided valuable insights into the layout design of future supervisor planning tools.
多个远程塔台中心的监督:评估一种基于心理负荷和眼动追踪的新型空中交通管制接口
远程空中交通管制为多个机场提供廉价高效的服务。最近的研究表明,一名远程空中交通管制人员可以同时安全地控制多达三个低流量机场。在多个远程塔台中心,机场可以根据未来的交通负荷灵活地分配给空中交通管制人员。在这样一个中心,主管的主要任务是通过分配机场来平衡每个空管人员的工作量。本研究分析了主管在与日常任务规划工具互动时的视觉注意。五个用例被确定为主管的主要任务,表示计划和非计划事件的混合。采用混合的受试者设计方法来评估与每个用例相关的工作量和眼动模式。共有15名专业航空交通管制人员参与了这项研究。工作量和眼动分别根据用例进行分析,但也会相互结合。在所有用例中,主观工作量评级和注视时间之间存在很小的相关性,这支持了先前关于注视时间与信息处理相关的发现。主管规划工具的兴趣领域之间的转换为未来主管规划工具的布局设计提供了有价值的见解。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
IEEE Transactions on Human-Machine Systems
IEEE Transactions on Human-Machine Systems COMPUTER SCIENCE, ARTIFICIAL INTELLIGENCE-COMPUTER SCIENCE, CYBERNETICS
CiteScore
7.10
自引率
11.10%
发文量
136
期刊介绍: The scope of the IEEE Transactions on Human-Machine Systems includes the fields of human machine systems. It covers human systems and human organizational interactions including cognitive ergonomics, system test and evaluation, and human information processing concerns in systems and organizations.
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