Patients' Preferences and Priorities for Mental Health Care Services: A Scoping Review.

IF 3.3 3区 医学 Q1 HEALTH POLICY & SERVICES
Psychiatric services Pub Date : 2025-05-01 Epub Date: 2025-03-11 DOI:10.1176/appi.ps.20240312
Klaudia Kristensen, Louise Steen, Luise Skinnerup, Malene Terp, Søren Paaske Johnsen, Jan Brink Valentin, Jan Mainz
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Abstract

Objective: To meet the demand for high-quality care, health care organizations are directing policy and care delivery toward person-centered care. Yet, knowledge of what patients value most in their encounters with the mental health care system is lacking. This scoping review aimed to synthesize the current evidence on patients' preferences during episodes of care within the mental health care system and to identify categories and subthemes of these preferences.

Methods: A comprehensive search of Embase, PubMed, and PsycInfo was conducted in accordance with the revised JBI methodology for scoping reviews. The literature review included studies of inpatients and outpatients (ages ≥18 years) with mental disorders. The primary concepts of interest were patients' preferences and priorities for mental health care services.

Results: Twenty-seven publications from the period 2000-2022 were included in the scoping review. Ten categories of patient preferences were identified: interactions with health care staff, involvement in care, diagnosis and symptom relief, interpersonal skills of health care staff, access and time, pharmacological treatment, coping and recovery, physical environment, information, and continuity of care. Interactions with health care staff, involvement in care, and diagnosis and symptom relief were most mentioned by patients as important aspects of care.

Conclusions: The scoping review highlighted the importance to patients of their interactions with health care staff. The results can be used to inform decision making for enhancement of person-centered care. Further research should include diagnosis-specific preferences, longitudinal study designs, and a systematic framework to assess patients' preferences.

患者对精神卫生保健服务的偏好和优先级:范围审查。
目的:为了满足对高质量护理的需求,卫生保健组织正在指导政策和护理提供向以人为本的护理。然而,在与精神卫生保健系统的接触中,患者最看重的是什么,这方面的知识是缺乏的。本综述旨在综合目前关于患者在精神卫生保健系统护理期间偏好的证据,并确定这些偏好的类别和子主题。方法:根据修订后的JBI范围评价方法,对Embase、PubMed和PsycInfo进行综合检索。文献综述包括住院和门诊精神障碍患者(年龄≥18岁)的研究。感兴趣的主要概念是患者对精神卫生保健服务的偏好和优先事项。结果:范围审查纳入了2000-2022年期间的27篇出版物。确定了10类患者偏好:与医护人员的互动、参与护理、诊断和症状缓解、医护人员的人际交往能力、可及性和时间、药物治疗、应对和康复、物理环境、信息和护理的连续性。与卫生保健人员的互动、参与护理、诊断和症状缓解是患者提到最多的重要护理方面。结论:范围综述强调了患者与医护人员互动的重要性。结果可用于通知决策,以加强以人为本的护理。进一步的研究应包括诊断特异性偏好、纵向研究设计和评估患者偏好的系统框架。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Psychiatric services
Psychiatric services 医学-公共卫生、环境卫生与职业卫生
CiteScore
5.80
自引率
7.90%
发文量
295
审稿时长
3-8 weeks
期刊介绍: Psychiatric Services, established in 1950, is published monthly by the American Psychiatric Association. The peer-reviewed journal features research reports on issues related to the delivery of mental health services, especially for people with serious mental illness in community-based treatment programs. Long known as an interdisciplinary journal, Psychiatric Services recognizes that provision of high-quality care involves collaboration among a variety of professionals, frequently working as a team. Authors of research reports published in the journal include psychiatrists, psychologists, pharmacists, nurses, social workers, drug and alcohol treatment counselors, economists, policy analysts, and professionals in related systems such as criminal justice and welfare systems. In the mental health field, the current focus on patient-centered, recovery-oriented care and on dissemination of evidence-based practices is transforming service delivery systems at all levels. Research published in Psychiatric Services contributes to this transformation.
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