Public acceptance of driverless buses: An extended UTAUT2 model with anthropomorphic perception and empathy

IF 12.5 Q1 TRANSPORTATION
Zijing He , Ying Yang , Yan Mu , Xiaobo Qu
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引用次数: 0

Abstract

The sustainable transportation strategy emphasizes the enormous potential of driverless buses and enables their gradual integration into society over the coming decade. Therefore, it is crucial to cultivate public acceptance of driverless buses. This study is based on the extended unified theory of acceptance and use of technology (UTAUT2) and empathy theory. The structural equation modeling (SEM) method was used to analyze valid survey responses from 852 participants residing in China. Both the UTAUT2 factors and the anthropomorphic perception components independently predicted the public acceptance of driverless buses. This study indicates that future campaigns promoting driverless buses should highlight not only their functional value but also their perceived socioemotional value. Considering users’ psychological characteristics (such as empathy and communal traits) can help improve the travel experience, accelerate the transition to emerging innovative technologies, and achieve the potential benefits of intelligent and sustainable transportation.
公众对无人驾驶公交车的接受度:具有拟人化感知和同理心的扩展UTAUT2模型
可持续交通战略强调了无人驾驶公共汽车的巨大潜力,并使其在未来十年逐步融入社会。因此,培养公众对无人驾驶公交车的接受度至关重要。本研究基于技术接受与使用扩展统一理论(UTAUT2)和共情理论。采用结构方程建模(SEM)方法对852名居住在中国的调查参与者的有效回复进行分析。UTAUT2因子和拟人化感知因子都独立预测了公众对无人驾驶公交车的接受程度。这项研究表明,未来推广无人驾驶公交车的活动不仅要突出其功能价值,还要突出其感知的社会情感价值。考虑用户的心理特征(如移情和公共特征)可以帮助改善出行体验,加速向新兴创新技术的过渡,并实现智能和可持续交通的潜在效益。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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CiteScore
15.20
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