Promoting benchmarking and best practices in education: An interval-valued spherical fuzzy model for assessing sustainable digital transformation maturity

IF 10.1 1区社会学 Q1 SOCIAL ISSUES

Technology in Society Pub Date : 2025-02-28 DOI:10.1016/j.techsoc.2025.102850

Sinan Babaçoğlu , Galip Cihan Yalçın , Karahan Kara , Ufuk Turen , Vladimir Simic , Mustafa Polat , Dragan Pamucar

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引用次数: 0

Abstract

Digital transformation encompasses the processes through which organizations undergo digitization, with digital transformation maturity reflecting the extent of integration achieved within these processes, while sustainable digital transformation maturity emphasizes the incorporation of sustainability principles into the digitization and transformation journey. The primary motivation of this research is to develop and propose a decision support system (DSS) to assess universities' sustainable digital transformation maturity performances, achieved through the development of a hybrid model combining the interval-valued spherical fuzzy (IVSF)-modified preference selection index (MPSI) with evaluation based on relative utility and nonlinear standardization (ERUNS). The IVSF-MPSI-ERUNS hybrid approach assesses universities' sustainable digital transformation maturity performance by incorporating expert evaluations, with expertise levels determined using IVSF sets. The importance of sustainable digital transformation maturity parameters is weighted using the IVSF-MPSI method, supported by content analysis of universities' Strategy and Action Plans through qualitative data analysis (MAXQDA), which is shared with experts. The IVSF-ERUNS method is then applied to determine and rank the sustainable digital transformation maturity performances of the universities. The applicability of the hybrid method has been demonstrated through its implementation across eight universities in Turkey, where sustainable digital transformation maturity performances are identified, and the strategic innovation parameter is highlighted as the most significant factor. This finding underscores the necessity for universities to adopt a strategically innovative approach to digital transformation as a critical component in fostering a sustainable societal structure. Sensitivity and comparative analyses are conducted to validate the robustness and consistency of the hybrid method, supporting its recommendation as a tool for assessing universities' sustainable digital transformation maturity performances.

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数字化转型包括组织进行数字化的过程，数字化转型成熟度反映了这些过程中实现的整合程度，而可持续数字化转型成熟度则强调将可持续原则纳入数字化和转型过程。本研究的主要动机是开发并提出一种决策支持系统（DSS），用于评估大学的可持续数字化转型成熟度表现，具体方法是开发一种混合模型，将区间值球形模糊（IVSF）-修正偏好选择指数（MPSI）与基于相对效用和非线性标准化的评价（ERUNS）相结合。IVSF-MPSI-ERUNS混合方法通过结合专家评价来评估大学的可持续数字化转型成熟度绩效，专家评价的专业水平由IVSF集决定。利用 IVSF-MPSI 方法对可持续数字化转型成熟度参数的重要性进行加权，并通过定性数据分析（MAXQDA）对大学的战略和行动计划进行内容分析，与专家共享。然后采用 IVSF-ERUNS 方法确定各大学的可持续数字化转型成熟度表现并进行排名。通过在土耳其八所大学的实施，证明了混合方法的适用性，确定了可持续数字化转型的成熟度表现，并强调战略创新参数是最重要的因素。这一发现强调了大学采用战略创新方法进行数字化转型的必要性，这是促进可持续社会结构的关键组成部分。研究还进行了敏感性分析和比较分析，以验证混合方法的稳健性和一致性，并建议将其作为评估大学可持续数字化转型成熟度的工具。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Technology in Society Multiple-

CiteScore

17.90

自引率

14.10%

发文量

316

审稿时长

60 days

期刊介绍： Technology in Society is a global journal dedicated to fostering discourse at the crossroads of technological change and the social, economic, business, and philosophical transformation of our world. The journal aims to provide scholarly contributions that empower decision-makers to thoughtfully and intentionally navigate the decisions shaping this dynamic landscape. A common thread across these fields is the role of technology in society, influencing economic, political, and cultural dynamics. Scholarly work in Technology in Society delves into the social forces shaping technological decisions and the societal choices regarding technology use. This encompasses scholarly and theoretical approaches (history and philosophy of science and technology, technology forecasting, economic growth, and policy, ethics), applied approaches (business innovation, technology management, legal and engineering), and developmental perspectives (technology transfer, technology assessment, and economic development). Detailed information about the journal's aims and scope on specific topics can be found in Technology in Society Briefings, accessible via our Special Issues and Article Collections.