An expert system for modeling skill levels for corporate power relations in an entropy-based environment using SPIRIT

Abstract

Collaboration and organizational structures in companies are changing, especially with the ‘New Way of Working’ post-COVID-19. From both a theoretical and practical perspective, a quantitative analysis of how skill levels evolve within the ‘New Way of Working’ provides valuable insights into power structures and potential changes. The expert system Shell-SPIRIT can be used to conduct these quantitative analyses. This system has already been applied to several articles to support faithful knowledge processing and to model power structures while measuring their power potentials. This article discusses the theoretical view and a case study about power structures modeled with an entropy-based approach using Shell-SPIRIT. Compared to previous studies, this article presents a novel approach that enhances realism by incorporating more variables. This means that participants’ skill levels are reflected directly in the quantitative model of quantitative power structures.