What Makes a Great Software Quality Assurance Engineer?

IF 6.5 1区计算机科学 Q1 COMPUTER SCIENCE, SOFTWARE ENGINEERING

IEEE Transactions on Software Engineering Pub Date : 2025-02-17 DOI:10.1109/TSE.2025.3542763

Roselane Silva Farias;Iftekhar Ahmed;Eduardo Santana de Almeida

{"title":"What Makes a Great Software Quality Assurance Engineer?","authors":"Roselane Silva Farias;Iftekhar Ahmed;Eduardo Santana de Almeida","doi":"10.1109/TSE.2025.3542763","DOIUrl":null,"url":null,"abstract":"Software Quality Assurance (SQA) Engineers play a critical role in evaluating products throughout the software development lifecycle to ensure that the outcomes of each phase and the final product possess the desired quality standards. In general, a great SQA engineer requires a different set of abilities from development engineers to effectively oversee the entire product development process. While recent empirical studies have explored the attributes of software engineers and managers, the quality assurance role is overlooked. As software quality gains increasing priority in the development cycles, both employers seeking skilled professionals and new graduates aspiring to excel in Software Quality Assurance (SQA) roles face a critical question: What makes a great SQA Engineer? To address this gap, we conducted 25 semi-structured interviews and surveyed 363 SQA engineers from diverse companies worldwide. We use the data collected from these activities to derive a comprehensive set of attributes for great SQA Engineers, categorized into five key areas: personal, social, technical, management, and decision-making attributes. Among these, curiosity, effective communication, and critical thinking emerged as defining characteristics of great SQA engineers. These findings offer valuable insights for future research with SQA practitioners, contextual considerations, and practical implications for research and practice.","PeriodicalId":13324,"journal":{"name":"IEEE Transactions on Software Engineering","volume":"51 4","pages":"1153-1172"},"PeriodicalIF":6.5000,"publicationDate":"2025-02-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"IEEE Transactions on Software Engineering","FirstCategoryId":"94","ListUrlMain":"https://ieeexplore.ieee.org/document/10891372/","RegionNum":1,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"COMPUTER SCIENCE, SOFTWARE ENGINEERING","Score":null,"Total":0}

引用次数: 0

Abstract

Software Quality Assurance (SQA) Engineers play a critical role in evaluating products throughout the software development lifecycle to ensure that the outcomes of each phase and the final product possess the desired quality standards. In general, a great SQA engineer requires a different set of abilities from development engineers to effectively oversee the entire product development process. While recent empirical studies have explored the attributes of software engineers and managers, the quality assurance role is overlooked. As software quality gains increasing priority in the development cycles, both employers seeking skilled professionals and new graduates aspiring to excel in Software Quality Assurance (SQA) roles face a critical question: What makes a great SQA Engineer? To address this gap, we conducted 25 semi-structured interviews and surveyed 363 SQA engineers from diverse companies worldwide. We use the data collected from these activities to derive a comprehensive set of attributes for great SQA Engineers, categorized into five key areas: personal, social, technical, management, and decision-making attributes. Among these, curiosity, effective communication, and critical thinking emerged as defining characteristics of great SQA engineers. These findings offer valuable insights for future research with SQA practitioners, contextual considerations, and practical implications for research and practice.

查看原文本刊更多论文

求助全文

约1分钟内获得全文求助全文

来源期刊

IEEE Transactions on Software Engineering 工程技术-工程：电子与电气

CiteScore

9.70

自引率

10.80%

发文量

724

审稿时长

6 months

期刊介绍： IEEE Transactions on Software Engineering seeks contributions comprising well-defined theoretical results and empirical studies with potential impacts on software construction, analysis, or management. The scope of this Transactions extends from fundamental mechanisms to the development of principles and their application in specific environments. Specific topic areas include: a) Development and maintenance methods and models: Techniques and principles for specifying, designing, and implementing software systems, encompassing notations and process models. b) Assessment methods: Software tests, validation, reliability models, test and diagnosis procedures, software redundancy, design for error control, and measurements and evaluation of process and product aspects. c) Software project management: Productivity factors, cost models, schedule and organizational issues, and standards. d) Tools and environments: Specific tools, integrated tool environments, associated architectures, databases, and parallel and distributed processing issues. e) System issues: Hardware-software trade-offs. f) State-of-the-art surveys: Syntheses and comprehensive reviews of the historical development within specific areas of interest.