Describing Caregiver and Clinician Experiences with Pediatric Telerehabilitation Across Clinical Disciplines.

Abstract

Scope: This study describes the high and low points of caregiver and clinician experiences with pediatric telerehabilitation with consideration for the sustainable adoption of pediatric telerehabilitation beyond the COVID-19 pandemic context.

Methods: As part of a larger study, this project analyzed data from qualitative interviews to describe caregivers' (n = 27) and clinicians' (n = 27) experiences with pediatric telerehabilitation.

Findings: Caregiver and clinician experiences with pediatric telerehabilitation are described according to four touchpoints identified: (1) child engagement in telerehabilitation; (2) perceived value of telerehabilitation services and caregiver engagement; (3) preparing the people and environment for telerehabilitation services; (4) fit of using a telerehabilitation model; and (5) providing family with choice.

Discussion: Findings highlight the importance of being informed about the telerehabilitation service model, feeling prepared for telerehabilitation appointments and being responsive to families' choice. Recommendations to address these areas are discussed.