Job satisfaction at risk: Measuring the role of process debt in agile software development

IF 3.7 2区计算机科学 Q1 COMPUTER SCIENCE, SOFTWARE ENGINEERING

Journal of Systems and Software Pub Date : 2025-01-16 DOI:10.1016/j.jss.2025.112350

Tomas Gustavsson , Muhammad Ovais Ahmad , Hina Saeeda

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引用次数: 0

Abstract

Process debt (PD) in agile software development represents inefficiencies that undermine team performance and job satisfaction. This study investigates the quantitative impact of PD on job satisfaction within agile teams, surveying 191 participants from two software development organizations. Our research examines five PD types: Process Unsuitability, Roles Debt, Synchronization Debt, Documentation Debt, and Infrastructure Debt. Using multiple regression analysis, our model explains approximately 33.8 % of the variance in job satisfaction. Among the five PD types, Process Unsuitability and Roles Debt emerged as statistically significant predictors of reduced job satisfaction. These findings indicate that certain forms of PD have a measurable negative impact on developers’ perceptions of their work environment. By identifying which PD types most strongly influence job satisfaction, this research offers empirically grounded insights that can inform targeted interventions. Understanding and addressing the most impactful PD categories may help organizations refine agile processes, thereby mitigating the detrimental effects of process inefficiencies on job satisfaction.

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来源期刊

Journal of Systems and Software 工程技术-计算机：理论方法

CiteScore

8.60

自引率

5.70%

发文量

193

审稿时长

16 weeks

期刊介绍： The Journal of Systems and Software publishes papers covering all aspects of software engineering and related hardware-software-systems issues. All articles should include a validation of the idea presented, e.g. through case studies, experiments, or systematic comparisons with other approaches already in practice. Topics of interest include, but are not limited to: •Methods and tools for, and empirical studies on, software requirements, design, architecture, verification and validation, maintenance and evolution •Agile, model-driven, service-oriented, open source and global software development •Approaches for mobile, multiprocessing, real-time, distributed, cloud-based, dependable and virtualized systems •Human factors and management concerns of software development •Data management and big data issues of software systems •Metrics and evaluation, data mining of software development resources •Business and economic aspects of software development processes The journal welcomes state-of-the-art surveys and reports of practical experience for all of these topics.