Engaging health system, service and consumer representatives in the co-design of a multi-criteria decision-making framework for commissioning overweight and obesity programs and services.
Laura Thomas, Suzanne Robinson, Sharyn Burns, Helen Mitchell, Andrea Begley
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引用次数: 0
Abstract
Background: Obesity is a multi-faceted problem that requires complex health system responses. While no single program or service is sufficient to meet every individual's needs, some criteria that increase the likelihood of program/service quality delivery to produce effective outcomes exist. However, although research on health commissioning is available internationally and is growing within the Australian context, no evidence exists of a multi-criteria decision-making framework to address the complexity required for effective commissioning of overweight and obesity early intervention and weight management programs or services. This study aimed to develop a set of criteria to support effective commissioning in this context.
Methods: A mixed-methods co-design approach was used to develop a multi-criteria framework. A literature review informed a three-stage co-design consensus-gathering approach. Participants included Western Australian stakeholders from the Western Australian health system, services and consumers, who reviewed, ranked and validated responses and criteria through ongoing discussions. A deliberative forum was held between the two online, modified Delphi surveys to reach a consensus among stakeholders.
Results: Through the co-design, a total of 63 stakeholders were identified: 24 completed the round 1 Delphi survey assessing 22 proposed criteria, 40 attended the deliberative forum and 30 completed the round 2 Delphi survey. A total of 4 themes arose from the co-design process: (1) reduce duplication, (2) demote criteria, (3) re-organize criteria and (4) simplify language, and 10 criteria were established: safety, collaboration and consultation, appropriateness, effectiveness, efficiency, equity, evidence-based, health service delivery model, sustainability and workforce capacity and competence. The criteria were underpinned by indicators highlighting relevant sub-themes.
Conclusions: A multi-criteria framework was developed and its application to the commissioning process will enable the selection of programs and services that will likely have an impact on individuals' use of and satisfaction with programs and services, overweight and obesity-related outcomes and inter-agency collaborations to maximize economic and workforce resources.
期刊介绍：
Health Research Policy and Systems is an Open Access, peer-reviewed, online journal that aims to provide a platform for the global research community to share their views, findings, insights and successes. Health Research Policy and Systems considers manuscripts that investigate the role of evidence-based health policy and health research systems in ensuring the efficient utilization and application of knowledge to improve health and health equity, especially in developing countries. Research is the foundation for improvements in public health. The problem is that people involved in different areas of research, together with managers and administrators in charge of research entities, do not communicate sufficiently with each other.
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