Who Can Help Me? Citizens' Help-Seeking on Weibo During the Shanghai Lockdown.

IF 1.9 4区医学 Q3 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH

Disaster Medicine and Public Health Preparedness Pub Date : 2025-01-03 DOI:10.1017/dmp.2024.325

Difan Guo, Shaoqiang Liu, Yao Sun

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引用次数: 0

Abstract

Objective: In the context of the Omicron-induced lockdown in Shanghai, this paper investigated the appeals for assistance by citizens on Weibo, aiming to understand their principal challenges and immediate needs.

Methods: This paper collected Weibo posts (N = 1040) containing the keyword "Shanghai Anti-epidemic Help" during the citywide lockdown. The online help requests from Shanghai citizens were analyzed across 7 dimensions, including the help sought, level of urgency, help recipient, the intended beneficiary of the help, expression, position, and emotion.

Results: The study found that the most common requests for assistance were related to social isolation, specifically in the areas of home and community (34.81%), isolation (10.86%), and personal freedom (7.31%). Of all help requests, 11.83% were deemed very urgent. Most of the Weibo posts sent out a plea for help to Internet users (56.06%), primarily requesting help for themselves (26.25%) or their families (27.60%).

Conclusions: The study found that personal freedom, food, and medical care were the most frequently sought help from the public, and most of the public's positions and emotions were pessimistic. The relevant findings revealed the public's needs and status during the city closure, providing a reference for emergency preparedness in public health events or emergencies.

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谁能帮我？上海封城期间市民微博求助

目的：在欧米克隆引发的上海封锁事件背景下，调查市民在微博上的求助诉求，了解他们面临的主要挑战和当前需求。方法：收集全市封城期间以“上海抗疫攻关”为关键词的微博（N = 1040条）。对上海市民的在线帮助请求进行了7个维度的分析，包括寻求帮助、紧急程度、帮助接受者、帮助的预期受益人、表达、立场和情绪。结果：研究发现，最常见的援助请求与社会隔离有关，特别是在家庭和社区（34.81%）、隔离（10.86%）和个人自由（7.31%）方面。在所有帮助请求中，11.83%被认为是非常紧急的。大多数微博都是向网民发出求助请求（56.06%），主要是为自己（26.25%）或家人（27.60%）求助。结论：研究发现，个人自由、食物和医疗是公众最常寻求帮助的，公众的立场和情绪大多是悲观的。相关调查结果揭示了城市关闭期间公众的需求和状况，为公共卫生事件或突发事件的应急准备提供参考。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Disaster Medicine and Public Health Preparedness PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH-

CiteScore

4.40

自引率

7.40%

发文量

258

审稿时长

6-12 weeks

期刊介绍： Disaster Medicine and Public Health Preparedness is the first comprehensive and authoritative journal emphasizing public health preparedness and disaster response for all health care and public health professionals globally. The journal seeks to translate science into practice and integrate medical and public health perspectives. With the events of September 11, the subsequent anthrax attacks, the tsunami in Indonesia, hurricane Katrina, SARS and the H1N1 Influenza Pandemic, all health care and public health professionals must be prepared to respond to emergency situations. In support of these pressing public health needs, Disaster Medicine and Public Health Preparedness is committed to the medical and public health communities who are the stewards of the health and security of citizens worldwide.