Dataset linking women's maternity care experiences with hospital environment and governance in Ireland.

Abstract

Many scholars argue that there is a deepening crisis of trust in healthcare systems. What is not contested is the centrality of public trust in building reputational value in healthcare organisations. However, there is a dearth of research focused on better understanding how trust in healthcare institutions, and the healthcare workforce, can be sustainably cultivated. To enable the exploration of care-related factors within hospitals and their potential impacts on trust in healthcare workers, this dataset was created based on the 2020 National Maternity Experience Survey data. The survey data include responses to 68 structured, tick-box questions and three open-ended questions prepared with the participation of over 250 healthcare practitioners and experts, patients, as well as policymakers and researchers. The survey covers the full pathway of maternity care from antenatal care, through labour and birth, to postnatal care in the community. A total of 19 maternity hospitals and units participated in the survey which ran from February to April 2020, resulting in a total of 3204 women responses out of an eligible population of 6357. The survey data was extended with contextual information from a monitoring report on the National Maternity Services Standard published in 2020. The additional data includes compliance levels of maternity hospitals with established standards in four key areas including effective care support, safe care support, leadership governance and management, and workforce. This curated dataset can support investigations into a) the factors that determine overall women's care experience, b) factors contributing to building confidence and trust in the maternity care workforce among different groups of women, and c) how hospital environment, processes and governance impact both women's trust in maternity hospitals and their overall satisfaction.