Kavisha Shah, Nicki Newton, Emma Charlston, Miranda Shaw, Jagdev Singh, Adam Johnston, Owen Hutchings, Chenyao Yu, Pearl Wang, Aaron Jones, Angus Ritchie, Rebecca Davis, Fiona Robinson, Jennifer A Alison, Melissa T Baysari, Meredith Makeham, Sarah Norris, Liliana Laranjo, Emma Nicholls, Clara K Chow, Tim Shaw
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引用次数: 0
Abstract
Objectives
To identify research and development priorities for virtual care following the coronavirus disease 2019 pandemic from the perspective of key stakeholders (patients, clinicians, informaticians and academics).
Design
Qualitative study using a modified nominal group technique.
Setting
Online semi-structured interviews and workshops held in November 2022 and February 2023.
Participants
Health workers involved in delivering virtual care in two metropolitan local health districts and one specialty statewide network, and people who had received care from these sites, were recruited using passive snowball sampling. Research and academic staff from a tertiary institution were also invited to participate.
Main outcome measures
Priorities to support a translational research agenda for virtual care.
Results
Twenty-five individuals participated including 18 innovation deliverers, two innovation recipients and five implementation facilitators. Stakeholders identified several key priorities for developing virtual care models and for sustaining and scaling virtual care services. These included demonstrating the economic and societal value of virtual care, developing a common framework to support evaluation and comparison of virtual care services, ensuring virtual care services integrate acute and primary care, and defining which models of care are most appropriate for virtual care delivery.
Conclusion
As the health system recalibrates with the return of in-person care, there is a growing need to demonstrate the value of virtual care models to patients, the health system, and society at large. Demonstrating this value while also demonstrating improvements to health outcomes will future-proof virtual care, enabling it to be used to address broader challenges of health care delivery. In addition, sustaining virtual care will depend on robust operational structures and workforce training and education. As services evolve, research and development priorities must be revisited to ensure that translational research aligns with stakeholder interests.
期刊介绍:
The Medical Journal of Australia (MJA) stands as Australia's foremost general medical journal, leading the dissemination of high-quality research and commentary to shape health policy and influence medical practices within the country. Under the leadership of Professor Virginia Barbour, the expert editorial team at MJA is dedicated to providing authors with a constructive and collaborative peer-review and publication process. Established in 1914, the MJA has evolved into a modern journal that upholds its founding values, maintaining a commitment to supporting the medical profession by delivering high-quality and pertinent information essential to medical practice.