Health issues of young adults with hearing loss or deafness: A basis for the development of a chatbot.

IF 16.4 1区化学 Q1 CHEMISTRY, MULTIDISCIPLINARY

Accounts of Chemical Research Pub Date : 2024-10-29 DOI:10.1016/j.zefq.2024.09.002

Miriam Meng, Hannele Hediger, Alexandre de Spindler, Daniela Händler-Schuster

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引用次数: 0

Abstract

Background: The loss of hearing and thus communication affects the well-being of millions of people worldwide. Digital tools for coping with everyday life are becoming increasingly important and can have a positive impact on health literacy, especially among young adults. This raises the question of which issues such apps should specifically address in order to meet the needs of young adults with hearing loss or deafness.

Methods: The aim was to identify the health issues of young adults (aged 18-28 years) with hearing loss or deafness in order to derive specific recommendations for a conversational agent (chatbot). A multiple embedded case study design consisting of chat interviews (n = 8) and an online-based expert survey (n = 14) was used.

Results: The central phenomenon focuses on "The sense of belonging and feeling well in spite of hearing loss", which is influenced by two main categories: a. the ability to be oneself despite one's vulnerability; b. the desire to be strong despite one's vulnerability. Important health issues include depression, drug use, diet, exercise, isolation due to COVID measures and HIV prophylaxis.

Conclusion: Written information must be provided in simple and accessible language supported by images and symbols. Conversation agents developed to support people with hearing impairment should be easy to install and self-explanatory to use.

查看原文本刊更多论文

患有听力损失或耳聋的年轻人的健康问题：开发聊天机器人的基础。

背景：失去听力进而失去交流能力影响着全球数百万人的福祉。应对日常生活的数字工具正变得越来越重要，并能对健康素养产生积极影响，尤其是在年轻成年人中。这就提出了这样一个问题：为了满足听力损失或耳聋的年轻成年人的需求，这些应用程序应该具体解决哪些问题？方法：目的是确定有听力损失或耳聋的年轻人（18-28 岁）的健康问题，以便为对话代理（聊天机器人）提出具体建议。研究采用了多重嵌入式案例研究设计，包括聊天访谈（n = 8）和在线专家调查（n = 14）：中心现象集中在 "听力损失的归属感和感觉良好 "上，这主要受两个方面的影响：a. 尽管自己很脆弱，但仍有能力做自己；b. 尽管自己很脆弱，但仍渴望变得强大。重要的健康问题包括抑郁、吸毒、饮食、运动、因 COVID 措施而产生的孤独感以及艾滋病预防：书面信息必须以简单易懂的语言提供，并辅以图像和符号。为支持听力障碍者而开发的对话代理应易于安装和使用。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Accounts of Chemical Research 化学-化学综合

CiteScore

31.40

自引率

1.10%

发文量

312

审稿时长

2 months

期刊介绍： Accounts of Chemical Research presents short, concise and critical articles offering easy-to-read overviews of basic research and applications in all areas of chemistry and biochemistry. These short reviews focus on research from the author’s own laboratory and are designed to teach the reader about a research project. In addition, Accounts of Chemical Research publishes commentaries that give an informed opinion on a current research problem. Special Issues online are devoted to a single topic of unusual activity and significance. Accounts of Chemical Research replaces the traditional article abstract with an article "Conspectus." These entries synopsize the research affording the reader a closer look at the content and significance of an article. Through this provision of a more detailed description of the article contents, the Conspectus enhances the article's discoverability by search engines and the exposure for the research.