Benjamin Havers, Kartikeya Tripathi, Alexandra Burton, Wendy Martin, Claudia Cooper
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引用次数: 0
Abstract
Background: Older adults under-report cybercrime, despite being more likely than younger people to experience repeat victimisation, financial loss and more severe emotional consequences. Considering vulnerabilities more common in old age, we sought to identify, and consider ways to address, barriers that older people experience when reporting cybercrime to statutory agencies with a role in reporting.
Methods: From community groups, police and victim support, and health and social care organisations, we purposively invited people aged 60+ who had experienced cybercrime (n = 16), their supporting family members (n = 2) and professional stakeholders (n = 15) to participate in semistructured in-person or virtual interviews and conducted a reflexive thematic analysis.
Results: Across 33 interviews, we identified four themes: (1) Shame and fear of repercussion; (2) Reporting unhelpful to emotional and financial recovery; (3) Lack of knowledge of scams and sources of support; and (4) Social support makes a difference.
Conclusions: Digital ageism, evidenced by structural barriers, stigma and disempowerment experienced by older adults deciding whether to report cybercrime, warrants attention from the FJN and authorities. Independent “advocates” such as health, social care and third sector professionals can support older victims of cybercrime to navigate such reporting challenges.
期刊介绍:
Health and Social Care in the community is an essential journal for anyone involved in nursing, social work, physiotherapy, occupational therapy, general practice, health psychology, health economy, primary health care and the promotion of health. It is an international peer-reviewed journal supporting interdisciplinary collaboration on policy and practice within health and social care in the community. The journal publishes: - Original research papers in all areas of health and social care - Topical health and social care review articles - Policy and practice evaluations - Book reviews - Special issues