Development of a User-friendly Health Promotion Website to Spread Evidence-based Information in Italy.

Elisa Furia, Carola Minet, Lucia Valchi, Marta Crocetti, Bianca Roncan, Elvira Massaro, Carlo-Simone Trombetta, Donatella Panatto
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Abstract

Introduction: Appropriate communication models and strategies are crucial in order to strengthen preventive and health promotion interventions via digital platforms. Today, 52.23% of the Italian population use the Internet as a source of health-related information. The aim of the "Insegna Salute" project was to create a website that would enable people to satisfy their knowledge health needs and increase their awareness in the field of prevention.

Methods: To develop the website, a qualitative literature research was carried out to collect an overview of effective online health communication strategies and tools before, during and after the COVID-19 pandemic. Further, we implemented the website insegnasalute.it according to the one-to-many (screen-to-face) communication model. The second part of the research focused on identifying tools to ensure the constant update of the platform. Finally, we proceeded with the creation of the visual identity.

Results: The research resulted in 28 sources regarding health communication, vaccine hesitancy, online health information seeking, visual identity, current digital and social trends and mis/disinformation. Many publications reported that healthcare professionals (HCPs) are the main providers of evidence-based information and the most effective agents against misinformation. Furthermore, most of the articles advocated the use of digital technologies, such as social media and websites, along with proactive and targeted communication strategies.

Conclusions: Vaccination hesitancy and other health prevention issues require accurate tools to build trust-based relationships between users and healthcare professionals. In line with the preventive guidelines issued by the Italian Ministry of Health, new tools, such as "Insegna Salute", integrate health knowledge with communication strategies. In the wake of the COVID-19 pandemic, preventive measures are essential to protect the population from misinformation spread and the probability of getting ill.

开发用户友好型健康促进网站,在意大利传播以证据为基础的信息。
导言:适当的传播模式和策略对于通过数字平台加强预防和促进健康的干预措施至关重要。如今,52.23%的意大利人将互联网作为健康相关信息的来源。Insegna Salute "项目的目的是创建一个网站,满足人们对健康知识的需求,提高他们在预防领域的意识:为了开发该网站,我们开展了一项定性文献研究,以收集在 COVID-19 大流行之前、期间和之后有效的在线健康传播策略和工具的概况。此外,我们还根据一对多(屏幕到面对面)的传播模式建立了insegnasalute.it网站。研究的第二部分侧重于确定确保平台不断更新的工具。最后,我们着手创建视觉标识:研究获得了 28 个关于健康传播、疫苗接种犹豫、在线健康信息查询、视觉识别、当前数字和社会趋势以及错误/误导信息的资料来源。许多出版物称,医疗保健专业人员(HCPs)是循证信息的主要提供者,也是抵制误导信息的最有效力量。此外,大多数文章都提倡使用数字技术,如社交媒体和网站,以及积极主动和有针对性的沟通策略:疫苗接种犹豫和其他健康预防问题需要准确的工具,以在用户和医疗保健专业人员之间建立基于信任的关系。根据意大利卫生部发布的预防指南,"Insegna Salute "等新工具将健康知识与沟通策略相结合。在 COVID-19 大流行之后,预防措施对于保护民众免受错误信息传播和患病几率的影响至关重要。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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