ChatGPT's Role in Improving Education Among Patients Seeking Emergency Medical Treatment.

IF 1.8 3区医学 Q2 EMERGENCY MEDICINE

Western Journal of Emergency Medicine Pub Date : 2024-09-01 DOI:10.5811/westjem.18650

Faris F Halaseh, Justin S Yang, Clifford N Danza, Rami Halaseh, Lindsey Spiegelman

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引用次数: 0

Abstract

Providing appropriate patient education during a medical encounter remains an important area for improvement across healthcare settings. Personalized resources can offer an impactful way to improve patient understanding and satisfaction during or after a healthcare visit. ChatGPT is a novel chatbot-computer program designed to simulate conversation with humans- that has the potential to assist with care-related questions, clarify discharge instructions, help triage medical problem urgency, and could potentially be used to improve patient-clinician communication. However, due to its training methodology, ChatGPT has inherent limitations, including technical restrictions, risk of misinformation, lack of input standardization, and privacy concerns. Medicolegal liability also remains an open question for physicians interacting with this technology. Nonetheless, careful utilization of ChatGPT in clinical medicine has the potential to supplement patient education in important ways.

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ChatGPT 在改善急诊患者教育方面的作用。

在就医过程中提供适当的患者教育仍然是医疗机构需要改进的一个重要领域。个性化资源可以提供一种有影响力的方式，在就医过程中或就医后提高患者的理解力和满意度。ChatGPT 是一种新颖的聊天机器人--旨在模拟与人对话的计算机程序--它有可能帮助解决与护理相关的问题、明确出院指导、帮助分流医疗问题的紧迫性，并有可能用于改善患者与医生之间的沟通。然而，由于其培训方法，ChatGPT 有其固有的局限性，包括技术限制、错误信息风险、缺乏输入标准化以及隐私问题。对于使用该技术的医生来说，医疗法律责任也仍然是一个悬而未决的问题。不过，在临床医学中谨慎使用 ChatGPT 有可能以重要的方式补充患者教育。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Western Journal of Emergency Medicine Medicine-Emergency Medicine

CiteScore

5.30

自引率

3.20%

发文量

125

审稿时长

16 weeks

期刊介绍： WestJEM focuses on how the systems and delivery of emergency care affects health, health disparities, and health outcomes in communities and populations worldwide, including the impact of social conditions on the composition of patients seeking care in emergency departments.