Preferred format and strategies for seeking and trusting online health information: a survey of cardiology outpatient attendees across three New Zealand hospitals.

IF 1.1 Q4 PRIMARY HEALTH CARE
Susan Wells, Faith Mahony, Arier Lee, Andrew McLachlan, Jennie Dean, Jane Clarke, Siobhan Lehnhard, Robyn Whittaker, Matire Harwood, Jacqueline Cumming, Janine Bycroft
{"title":"Preferred format and strategies for seeking and trusting online health information: a survey of cardiology outpatient attendees across three New Zealand hospitals.","authors":"Susan Wells, Faith Mahony, Arier Lee, Andrew McLachlan, Jennie Dean, Jane Clarke, Siobhan Lehnhard, Robyn Whittaker, Matire Harwood, Jacqueline Cumming, Janine Bycroft","doi":"10.1071/HC23143","DOIUrl":null,"url":null,"abstract":"<p><p>Introduction The volume and quality of online health information requires consumers to be discerning. Aim This study aimed to explore consumer Internet use for health information, preferred format and what factors helped them to trust the source. Methods A cross-sectional study was conducted in 2016-2017 with adults attending three cardiology outpatient clinic sites using a short paper-based survey. The survey included questions regarding online health information use and perceived trustworthiness with opportunities for free text responses. Survey data were summarised with key questions adjusted by age group, gender and ethnicity using logistic regression. Results Of the 708 respondents (51% women, 66% aged 45-74 years, 16% Māori, 12% Pacific), 73% had sought health information online (64% in the previous 12 months), commonly for medication side effects, their health condition and self-help. Most (65%) were successful, although Pacific respondents reported a lower likelihood of search success compared to Europeans. Younger age groups were more concerned about information quality. Fact sheets (80%) were the most popular format and for all ethnic groups, followed by short videos (31%) and discussion groups (23%). Trusting online information required many strategies with 72% wanting health professionals to recommend websites. Discussion Online health information seeking is a norm for consumers, with simple fact sheets being the preferred format to build knowledge and skills. With the rising tide of misinformation, health portal providers need to offer accurate and easy-to-read fact sheets in their suite of formats and health professionals need to support consumers guiding them to trusted websites.</p>","PeriodicalId":16855,"journal":{"name":"Journal of primary health care","volume":null,"pages":null},"PeriodicalIF":1.1000,"publicationDate":"2024-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of primary health care","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1071/HC23143","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q4","JCRName":"PRIMARY HEALTH CARE","Score":null,"Total":0}
引用次数: 0

Abstract

Introduction The volume and quality of online health information requires consumers to be discerning. Aim This study aimed to explore consumer Internet use for health information, preferred format and what factors helped them to trust the source. Methods A cross-sectional study was conducted in 2016-2017 with adults attending three cardiology outpatient clinic sites using a short paper-based survey. The survey included questions regarding online health information use and perceived trustworthiness with opportunities for free text responses. Survey data were summarised with key questions adjusted by age group, gender and ethnicity using logistic regression. Results Of the 708 respondents (51% women, 66% aged 45-74 years, 16% Māori, 12% Pacific), 73% had sought health information online (64% in the previous 12 months), commonly for medication side effects, their health condition and self-help. Most (65%) were successful, although Pacific respondents reported a lower likelihood of search success compared to Europeans. Younger age groups were more concerned about information quality. Fact sheets (80%) were the most popular format and for all ethnic groups, followed by short videos (31%) and discussion groups (23%). Trusting online information required many strategies with 72% wanting health professionals to recommend websites. Discussion Online health information seeking is a norm for consumers, with simple fact sheets being the preferred format to build knowledge and skills. With the rising tide of misinformation, health portal providers need to offer accurate and easy-to-read fact sheets in their suite of formats and health professionals need to support consumers guiding them to trusted websites.

寻求和信任在线健康信息的首选格式和策略:对新西兰三家医院心脏科门诊病人的调查。
引言 网上健康信息的数量和质量要求消费者具有辨别力。目的 本研究旨在探讨消费者使用互联网获取健康信息的情况、偏好的形式以及帮助他们信任信息来源的因素。方法 在 2016-2017 年期间,对在三个心脏病学门诊地点就诊的成年人进行了一项横断面研究,采用的是一项简短的纸质调查。调查内容包括有关在线健康信息使用和感知可信度的问题,并提供了自由文本回答的机会。采用逻辑回归法对调查数据进行汇总,并根据年龄组、性别和种族对关键问题进行调整。结果 在708名受访者中(51%为女性,66%年龄在45-74岁之间,16%为毛利人,12%为太平洋裔),73%的人曾在网上寻求健康信息(64%是在过去12个月内),通常是为了了解药物副作用、自身健康状况和自助。大多数人(65%)搜索成功,但太平洋裔受访者的搜索成功率低于欧洲裔受访者。年轻群体更关注信息质量。概况介绍(80%)是所有种族群体最常用的形式,其次是视频短片(31%)和讨论组(23%)。信任在线信息需要很多策略,72%的人希望医疗专业人员推荐网站。讨论 网上寻求健康信息对消费者来说是一种常态,简单的概况介绍是他们积累知识和技能的首选形式。随着错误信息的不断增加,健康门户网站提供商需要以各种形式提供准确易读的概况介绍,而健康专业人员则需要为消费者提供支持,引导他们访问值得信赖的网站。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
求助全文
约1分钟内获得全文 求助全文
来源期刊
Journal of primary health care
Journal of primary health care PRIMARY HEALTH CARE-
CiteScore
2.70
自引率
16.70%
发文量
79
审稿时长
28 weeks
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术官方微信