Acceptance of AI-powered facial recognition technology in surveillance scenarios: Role of trust, security, and privacy perceptions

IF 10.1 1区社会学 Q1 SOCIAL ISSUES

Technology in Society Pub Date : 2024-09-21 DOI:10.1016/j.techsoc.2024.102721

Hyesun Choung , Prabu David , Tsai-Wei Ling

引用次数: 0

Abstract

The study examines the roles of various layers of trust, as well as privacy and security concerns, in shaping the acceptance of AI-powered facial recognition technology (FRT) in three surveillance scenarios—public spaces, hospitals, and schools. Based on survey data from 575 U S. participants, we found that the context in which FRT is deployed shapes people's perceptions and acceptance of the technology. People perceived greater safety gains in schools and greater privacy risks in public spaces. Trust in officials, familiarity with FRT, and perceived security benefits positively predicted acceptance, while distrust and perceived privacy risks negatively predicted acceptance. These findings offer insights for stakeholders of FRT, policymakers, and organizations that seek to implement AI-powered surveillance, emphasizing the need to address public trust and privacy concerns.

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在监控场景中接受人工智能驱动的面部识别技术：信任、安全和隐私观念的作用

本研究探讨了在公共场所、医院和学校这三种监控场景中，各层次的信任以及隐私和安全问题对人工智能面部识别技术（FRT）接受度的影响。基于 575 位美国参与者的调查数据，我们发现，部署 FRT 的环境会影响人们对该技术的看法和接受程度。人们认为学校的安全系数更高，而公共场所的隐私风险更大。对官员的信任、对 FRT 的熟悉程度以及所感知到的安全收益会对接受度产生积极影响，而不信任和所感知到的隐私风险则会对接受度产生消极影响。这些发现为寻求实施人工智能监控的 FRT 利益相关者、政策制定者和组织提供了启示，强调了解决公众信任和隐私问题的必要性。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Technology in Society Multiple-

CiteScore

17.90

自引率

14.10%

发文量

316

审稿时长

60 days

期刊介绍： Technology in Society is a global journal dedicated to fostering discourse at the crossroads of technological change and the social, economic, business, and philosophical transformation of our world. The journal aims to provide scholarly contributions that empower decision-makers to thoughtfully and intentionally navigate the decisions shaping this dynamic landscape. A common thread across these fields is the role of technology in society, influencing economic, political, and cultural dynamics. Scholarly work in Technology in Society delves into the social forces shaping technological decisions and the societal choices regarding technology use. This encompasses scholarly and theoretical approaches (history and philosophy of science and technology, technology forecasting, economic growth, and policy, ethics), applied approaches (business innovation, technology management, legal and engineering), and developmental perspectives (technology transfer, technology assessment, and economic development). Detailed information about the journal's aims and scope on specific topics can be found in Technology in Society Briefings, accessible via our Special Issues and Article Collections.