Bridging the Gap: A Comparative Analysis of Healthcare Quality Perceptions Between the Older People and Healthcare Providers.

IF 2.1 Q3 GERIATRICS & GERONTOLOGY

Gerontology and Geriatric Medicine Pub Date : 2024-09-15 eCollection Date: 2024-01-01 DOI:10.1177/23337214241280047

Željka Karin, Roberta Matković, Danira Matijaca, Pietro Hiram Guzzi, Efthalia Angelopoulou, Chrysanthi Kiskini, Danica Stevović, Vlatka Martinović, Mitja Luštrek, Katarina Vukojević

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引用次数: 0

Abstract

In our study aimed at improving the healthcare system for the aging population, we compared healthcare quality evaluations between 96 older individuals and 30 healthcare providers in Split-Dalmatia County (Croatia). Using nonparametric analyses such as the Mann-Whitney and Wilcoxon tests on Likert scale questionnaire scores, we found most participants highlighted challenges such as healthcare affordability, long wait times, reliance on private care, poor public transportation, and insufficient rural healthcare services. Healthcare providers rated these quality indicators even more negatively. Both groups rated healthcare for dementia patients notably lower, while emergency response, treatment quality, and hospitalization ease were generally rated positively. The heightened awareness among healthcare providers raises the question: why is there a significant delay between recognizing these problems and implementing effective solutions to address them?

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缩小差距：老年人与医疗服务提供者对医疗质量看法的比较分析。

在这项旨在改善老龄人口医疗保健系统的研究中，我们比较了斯普利特-达尔马提亚县（克罗地亚）96 名老年人和 30 名医疗保健提供者对医疗保健质量的评价。通过对李克特量表问卷得分进行 Mann-Whitney 和 Wilcoxon 检验等非参数分析，我们发现大多数参与者都强调了医疗保健的可负担性、等待时间长、对私人护理的依赖、公共交通不发达以及农村医疗保健服务不足等挑战。医疗服务提供者对这些质量指标的评价更为负面。两个群体对痴呆症患者医疗保健的评价都明显较低，而对急救响应、治疗质量和住院便利性的评价则普遍较高。医疗服务提供者意识的提高提出了一个问题：为什么从认识到这些问题到实施有效的解决方案来解决这些问题之间会有明显的延迟？

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Gerontology and Geriatric Medicine Medicine-Geriatrics and Gerontology

CiteScore

2.90

自引率

3.70%

发文量

119

审稿时长

12 weeks

期刊介绍： Gerontology and Geriatric Medicine (GGM) is an interdisciplinary, peer-reviewed open access journal where scholars from a variety of disciplines present their work focusing on the psychological, behavioral, social, and biological aspects of aging, and public health services and research related to aging. The journal addresses a wide variety of topics related to health services research in gerontology and geriatrics. GGM seeks to be one of the world’s premier Open Access outlets for gerontological academic research. As such, GGM does not limit content due to page budgets or thematic significance. Papers will be subjected to rigorous peer review but will be selected solely on the basis of whether the research is sound and deserves publication. By virtue of not restricting papers to a narrow discipline, GGM facilitates the discovery of the connections between papers.