A Survey-Based Quantitative Analysis of Stress Factors and Their Impacts Among Cybersecurity Professionals

Sunil Arora, John D. Hastings
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引用次数: 0

Abstract

This study investigates the prevalence and underlying causes of work-related stress and burnout among cybersecurity professionals using a quantitative survey approach guided by the Job Demands-Resources model. Analysis of responses from 50 cybersecurity practitioners reveals an alarming reality: 44% report experiencing severe work-related stress and burnout, while an additional 28% are uncertain about their condition. The demanding nature of cybersecurity roles, unrealistic expectations, and unsupportive organizational cultures emerge as primary factors fueling this crisis. Notably, 66% of respondents perceive cybersecurity jobs as more stressful than other IT positions, with 84% facing additional challenges due to the pandemic and recent high-profile breaches. The study finds that most cybersecurity experts are reluctant to report their struggles to management, perpetuating a cycle of silence and neglect. To address this critical issue, the paper recommends that organizations foster supportive work environments, implement mindfulness programs, and address systemic challenges. By prioritizing the mental health of cybersecurity professionals, organizations can cultivate a more resilient and effective workforce to protect against an ever-evolving threat landscape.
基于调查的网络安全专业人员压力因素及其影响的定量分析
本研究以 "工作需求-资源 "模型为指导,采用定量调查方法,调查了网络安全专业人员中与工作相关的压力和职业倦怠的普遍程度和根本原因。对 50 名网络安全从业人员的回答进行分析后,发现了一个令人担忧的现实:44% 的人表示经历过严重的工作压力和职业倦怠,另有 28% 的人对自己的状况不确定。网络安全工作的苛刻要求、不切实际的期望和不支持的组织文化成为助长这一危机的主要因素。值得注意的是,66% 的受访者认为网络安全工作比其他 IT 职位更有压力,84% 的受访者面临着大流行病和近期高知名度漏洞带来的额外挑战。研究发现,大多数网络安全专家都不愿意向管理层报告他们所面临的困难,这就造成了沉默和忽视的恶性循环。为解决这一关键问题,本文建议各组织营造支持性的工作环境,实施正念计划,并应对系统性挑战。通过优先考虑网络安全专业人员的心理健康问题,各组织可以培养一支更有弹性、更有效率的员工队伍,以抵御不断变化的威胁环境。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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