Understanding digital sweatshops: A qualitative investigation of workers’ perspectives

IF 1.9 Q2 ETHICS

Asian Journal of Business Ethics Pub Date : 2024-08-26 DOI:10.1007/s13520-024-00210-y

Manoj Kumar Kamila, Sahil Singh Jasrotia, Pooja Singh Kushwaha

引用次数: 0

Abstract

Digital sweatshops represent exploitative digital workplaces where individuals are compelled to work long hours under high demands for minimal compensation. This study employs in-depth, semi-structured interviews with digital workers to explore digital sweatshop operations’ challenges and adverse aspects, mainly focusing on ethical considerations. The collected data were transcribed and analyzed using grounded theory methodology. The findings highlight three key themes: conditions mitigating factors, organisational factors, and work environment factors, all of which contribute to the persistence of digital sweatshops. The study advocates for comprehensive labour laws, education and advocacy for digital employees, mental health support, transparency and accountability, skill development, career advancement, and ethical business practices. These recommendations are intended to help governments and organizations create a fair and ethical digital workplace, prioritizing workers’ rights and well-being.

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了解数字血汗工厂：对工人观点的定性调查

数字血汗工厂是一种剥削性的数字工作场所，个人被迫在高要求下长时间工作，却只能获得极低的报酬。本研究采用半结构式深度访谈的方式，对数字工作者进行访谈，以探讨数字血汗工厂运营所面临的挑战和不利因素，主要侧重于道德方面的考虑。对收集到的数据进行了转录，并采用基础理论方法进行了分析。研究结果突出了三个关键主题：条件缓解因素、组织因素和工作环境因素，所有这些因素都导致了数字血汗工厂的持续存在。本研究提倡制定全面的劳动法、对数字员工进行教育和宣传、提供心理健康支持、提高透明度并加强问责制、发展技能、促进职业发展以及采取合乎道德的商业做法。这些建议旨在帮助各国政府和组织创建一个公平、合乎道德的数字工作场所，优先考虑工人的权利和福利。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Asian Journal of Business Ethics ETHICS-

CiteScore

2.60

自引率

38.50%

发文量

期刊介绍： The Asian Journal of Business Ethics (AJBE) publishes original articles from a wide variety of methodological and disciplinary perspectives concerning ethical issues related to business in Asia, including East, Southeast and South-central Asia. Like its well-known sister publication Journal of Business Ethics, AJBE examines the moral dimensions of production, consumption, labour relations, and organizational behavior, while taking into account the unique societal and ethical perspectives of the Asian region. The term ''business'' is understood in a wide sense to include all systems involved in the exchange of goods and services, while ''ethics'' is understood as applying to all human action aimed at securing a good life. We believe that issues concerning corporate responsibility are within the scope of ethics broadly construed. Systems of production, consumption, marketing, advertising, social and economic accounting, labour relations, public relations and organizational behaviour will be analyzed from a moral or ethical point of view. The style and level of dialogue involve all who are interested in business ethics - the business community, universities, government agencies, non-government organizations and consumer groups.The AJBE viewpoint is especially relevant today, as global business initiatives bring eastern and western companies together in new and ever more complex patterns of cooperation and competition.