Projective Techniques in Consumer Research: A Mixed Methods-Focused Review and Empirical Reanalysis

Stephen L. France
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Abstract

This article gives an integrative review of research using projective methods in the consumer research domain. We give a general historical overview of the use of projective methods, both in psychology and in consumer research applications, and discuss the reliability and validity aspects and measurement for projective techniques. We review the literature on projective techniques in the areas of marketing, hospitality & tourism, and consumer & food science, with a mixed methods research focus on the interplay of qualitative and quantitative techniques. We review the use of several quantitative techniques used for structuring and analyzing projective data and run an empirical reanalysis of previously gathered data. We give recommendations for improved rigor and for potential future work involving mixed methods in projective techniques.
消费者研究中的投射技术:以混合方法为重点的回顾与实证再分析
本文对消费者研究领域中使用投射法的研究进行了综合评述。我们概述了投射法在心理学和消费者研究应用中的历史,并讨论了投射法的信度、效度以及测量方法。我们回顾了市场营销、酒店与旅游、消费者与食品科学领域中有关投射法的文献,重点介绍了定性与定量技术相互作用的混合研究方法。我们回顾了用于构建和分析投射数据的几种定量技术,并对以前收集的数据进行了实证分析。我们为改进研究方法和未来可能开展的涉及投射技术混合方法的工作提出了建议。
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