Off-grid? Resistant media operations by delivery gig workers in response to app-based tracking

IF 3.1 1区 文学 Q1 COMMUNICATION
Sebastian Randerath, Kathrin Friedrich
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引用次数: 0

Abstract

Tracking by mobile media has become key to coordination and surveillance of delivery gig work. Through their daily app-based media operations, delivery gig workers contribute to the capitalisation and establishment of platform companies’ spatiotemporal regimes. But this app-based tracking has been a source of tension and conflict, particularly in the face of growing organised and unionised resistance by delivery gig workers in Germany. App-based tracking is evolving into an arena for negotiating resistance, conducting counter-surveillance and (temporarily) disrupting platform-based supply chains. These forms of labour resistance and counter-surveillance by individual riders, works councils or trade unions are either 1) directed against app-based tracking itself or 2) seek to operationalise resistance through the use of app-based tracking. Drawing on an empirical analysis of different forms of resistance, this article offers a critical media studies perspective on resistant mobile media operations in response to app-based tracking. Based on a digital ethnography of resistance by German delivery gig workers, it shows how different forms of resistance in delivery gig work are negotiated against and through app-based tracking. We present local and non-hegemonic perspectives on mobile media operations of spatiotemporal coordination and surveillance that enable a critical analysis of the (non-)human power and information asymmetries involved in gig work resistance.
离网?外卖小工为应对应用程序追踪而进行的抗媒体操作
移动媒体的追踪已成为协调和监督外卖工作的关键。通过日常基于应用程序的媒体操作,外卖小哥为平台公司的时空制度的资本化和建立做出了贡献。但是,这种基于应用程序的追踪一直是紧张和冲突的根源,尤其是在德国,外卖小工的组织化和工会化反抗日益增强。基于应用程序的追踪正在演变成一个谈判反抗、进行反监视和(暂时)破坏基于平台的供应链的舞台。这些由骑手个人、劳资协议会或工会发起的劳工反抗和反监控形式要么是:1)针对基于应用程序的追踪本身,要么是:2)试图通过使用基于应用程序的追踪来实现反抗的可操作性。本文通过对不同形式反抗的实证分析,以批判性媒体研究的视角探讨了针对应用程序追踪的移动媒体反抗行动。文章基于德国外卖小工的数字人种学研究,展示了外卖小工工作中不同形式的反抗是如何与基于应用的追踪进行协商并通过这种协商进行的。我们对移动媒体的时空协调和监控操作提出了本地和非霸权的视角,从而能够对千兆工作反抗中涉及的(非)人类权力和信息不对称进行批判性分析。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
9.40
自引率
16.30%
发文量
36
期刊介绍: Mobile Media & Communication is a peer-reviewed forum for international, interdisciplinary academic research on the dynamic field of mobile media and communication. Mobile Media & Communication draws on a wide and continually renewed range of disciplines, engaging broadly in the concept of mobility itself.
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