Adoption of Blockchain E-Voting Service: Digital Literacy as a Mediating Mechanism

IF 6.9 3区管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS

Information Systems Frontiers Pub Date : 2024-09-07 DOI:10.1007/s10796-024-10532-8

Mousa Albashrawi, Amir Zaib Abbasi, Lin Li, Umair Rehman

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引用次数: 0

Abstract

Blockchain has become a promising technology with huge benefits; nevertheless, its adoption intention has been scarce across different organizations, especially in government-to-citizens service (e.g., blockchain-based e-voting). Therefore, we aim to investigate how blockchain can affect citizens' adoption intention to use blockchain-based e-voting service. We study blockchain adoption intention by employing UTAUT2 as a theoretical base and the Replacement-Amplification-Transformation (R.A.T) technology integration model to study digital literacy as a mediating mechanism in our study model due to its significance in the contemporary business world. On the method side, we obtained 315 valid responses that we utilized to conduct a PLS-SEM-based analysis. Our findings state that digital literacy positively mediates the relationship between five determinants of UTAUT2 (e.g., facilitating conditions, social influence, hedonic motivation, habit, and price value) and citizens' intention to adopt blockchain e-voting service for casting their votes in elections. This study is among the first to examine the mediating mechanism of digital literacy between UTAUT2 factors and citizens' intention to adopt blockchain e-voting service. It is also worthwhile to quote that our study is a pioneer in extending the UTAUT2 model in the context of blockchain e-voting service. Lastly, we communicate the study's theoretical and practical implications to enrich both knowledge and industry.

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区块链电子投票服务的采用：作为中介机制的数字素养

区块链已成为一项前景广阔、益处巨大的技术；然而，在不同组织中，尤其是在政府对公民的服务（如基于区块链的电子投票）中，区块链的采用意向却很少。因此，我们旨在研究区块链如何影响公民采用基于区块链的电子投票服务的意愿。我们以UTAUT2为理论基础研究区块链的采用意向，并采用替代-简化-转换（R.A.T）技术整合模型研究数字素养，由于数字素养在当代商业世界中的重要性，数字素养成为我们研究模型中的中介机制。在方法方面，我们获得了 315 份有效答卷，并利用这些答卷进行了基于 PLS-SEM 的分析。我们的研究结果表明，数字素养对UTAUT2的五个决定因素（如便利条件、社会影响、享乐动机、习惯和价格价值）与公民采用区块链电子投票服务在选举中投票的意向之间的关系起到了积极的中介作用。本研究首次考察了数字素养在UTAUT2因素与公民采用区块链电子投票服务意向之间的中介机制。值得指出的是，我们的研究是将UTAUT2 模型扩展到区块链电子投票服务的先驱。最后，我们交流了研究的理论和实践意义，以丰富知识和产业。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Information Systems Frontiers 工程技术-计算机：理论方法

CiteScore

13.30

自引率

18.60%

发文量

127

审稿时长

9 months

期刊介绍： The interdisciplinary interfaces of Information Systems (IS) are fast emerging as defining areas of research and development in IS. These developments are largely due to the transformation of Information Technology (IT) towards networked worlds and its effects on global communications and economies. While these developments are shaping the way information is used in all forms of human enterprise, they are also setting the tone and pace of information systems of the future. The major advances in IT such as client/server systems, the Internet and the desktop/multimedia computing revolution, for example, have led to numerous important vistas of research and development with considerable practical impact and academic significance. While the industry seeks to develop high performance IS/IT solutions to a variety of contemporary information support needs, academia looks to extend the reach of IS technology into new application domains. Information Systems Frontiers (ISF) aims to provide a common forum of dissemination of frontline industrial developments of substantial academic value and pioneering academic research of significant practical impact.