'We are expected to be problem solvers'-Paramedics' performance expectations through the lens of organizational socialization: An interview study.

IF 2 4区 医学 Q2 NURSING
Nursing Open Pub Date : 2024-09-01 DOI:10.1002/nop2.70014
Christoffer R Ericsson, Ann Rudman, Veronica Lindström, Hilla Nordquist
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引用次数: 0

Abstract

Aim: To explore Finnish paramedics' perceptions of work-related performance expectations in relation to work experience, and understand how organizational socialization contributes to understanding paramedics' performance expectations.

Design: A qualitative design with a deductive-inductive approach utilizing a social constructivist framework. The organizational socialization framework by Wanberg was used as the theoretical basis.

Methods: Data were collected between May and August 2023, using group and individual interviews of newly graduated (n = 9) and experienced paramedics (n = 13). Participants were recruited via social media channels. Data were first analyzed deductively, according to constructs of the organizational socialization framework (role clarity, task mastery, and social acceptance), then inductively, using codes not utilized in the deductive phase.

Data sources: Interviewed Finnish paramedics (N = 22), both newly graduated paramedics (n = 9) and experienced paramedics (n = 13). The interviews were performed remotely and then transcribed into text.

Results: Our findings showed comparable performance expectations between newly graduated and experienced paramedics, mismatches in role clarity of paramedic work, challenges in both learning and upholding professional competence, and difficulties of social acceptance into the paramedic community. There were variations in how expectations were perceived between groups, indicating that experience might partly affect how paramedics identify and manage performance expectations. The organizational socialization framework enables the contextualization of these performance expectations.

Conclusions and implications: Paramedic work involves challenges to upholding clinical competence, aligning to a professional role, and social integration into the professional community. Our research contributes to understanding how paramedics perceive these challenges as performance expectations in different stages of their careers and how they could be managed utilizing a framework for organizational socialization. The socialization of paramedics into the workforce needs to account for these performance expectations, especially considering the changing paradigm of paramedic work, role, and societal expectations.

Patient or public contribution: No Patient or Public Contribution.

我们被期望成为问题解决者"--从组织社会化的角度看护理人员的绩效期望:访谈研究。
目的:探讨芬兰护理人员对与工作经验相关的工作绩效期望的看法,并了解组织社会化如何有助于理解护理人员的绩效期望:设计:利用社会建构主义框架,采用演绎-归纳法进行定性设计。方法:在 2020 年 5 月至 8 月期间收集数据:数据收集时间为 2023 年 5 月至 8 月,采用小组和个人访谈的方式,访谈对象为新毕业的护理人员(9 人)和经验丰富的护理人员(13 人)。参与者是通过社交媒体渠道招募的。首先根据组织社会化框架的构建(角色清晰度、任务掌握和社会接受度)对数据进行演绎分析,然后使用演绎阶段未使用的代码对数据进行归纳分析:访谈对象: 芬兰辅助医务人员(22 人),包括新毕业的辅助医务人员(9 人)和经验丰富的辅助医务人员(13 人)。访谈以远程方式进行,然后转录成文本:我们的研究结果表明,刚毕业的护理人员和经验丰富的护理人员对工作表现的期望不相上下,但对护理工作的角色定位并不明确,在学习和保持专业能力方面都面临挑战,而且很难被社会接纳为护理人员。不同群体对期望的理解存在差异,这表明经验可能会在一定程度上影响辅助医务人员如何确定和管理绩效期望。组织社会化框架有助于将这些绩效期望情境化:辅助医务人员在工作中面临的挑战包括保持临床能力、适应职业角色以及融入职业社区。我们的研究有助于了解辅助医务人员如何将这些挑战视为其职业生涯不同阶段的绩效期望,以及如何利用组织社会化框架来管理这些挑战。医务辅助人员的社会化工作需要考虑到这些绩效期望,特别是考虑到医务辅助人员工作、角色和社会期望的范式正在发生变化:无患者或公众贡献。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Nursing Open
Nursing Open Nursing-General Nursing
CiteScore
3.60
自引率
4.30%
发文量
298
审稿时长
17 weeks
期刊介绍: Nursing Open is a peer reviewed open access journal that welcomes articles on all aspects of nursing and midwifery practice, research, education and policy. We aim to publish articles that contribute to the art and science of nursing and which have a positive impact on health either locally, nationally, regionally or globally
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