Use of artificial intelligence (AI) in augmentative and alternative communication (AAC): community consultation on risks, benefits and the need for a code of practice

IF 1.7 Q2 REHABILITATION

Journal of Enabling Technologies Pub Date : 2024-08-13 DOI:10.1108/jet-01-2024-0007

Tom Griffiths, Rohan Slaughter, Annalu Waller

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引用次数: 0

Abstract

PurposeThis paper reports on a workshop discussing the views of the augmentative and alternative communication (AAC) community on the opportunities and risks posed by the integration of artificial intelligence (AI) into voice output communication aid systems. The views of the community on whether a Code of Practice was needed for the use of this new technology were also sought.Design/methodology/approachThis was an explorative, qualitative study in which members of the AAC community attending a session at a UK national conference were invited to discuss the topic, responding to structured questions from the research team. The use of AI for both novel language generation and rate enhancement was discussed within the session.FindingsMany potential opportunities and benefits of AI to AAC users were discussed by the group. Risks associated with new and existing biases in AI language models were raised, as was the need to ensure that outputs generated by AI were authentically authored by users. Whilst there was broad support for the idea of a Code of Practice, questions were posed about how it would be designed and what it should contain.Originality/valueThis study presents a unique insight into the views of the AAC community on the benefits and risks of incorporating AI into AAC systems. The views of the community on the need for a Code of Practice may support how the field moves forward with this complex technology.

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在辅助和替代性交流（AAC）中使用人工智能（AI）：就风险、益处和制定业务守则的必要性开展社区磋商

本文报告了一个研讨会的情况，该研讨会讨论了辅助和替代性交流（AAC）界对人工智能（AI）融入语音输出交流辅助系统所带来的机遇和风险的看法。设计/方法/方法这是一项探索性的定性研究，在这项研究中，参加英国全国性会议的 AAC 界成员应邀讨论了这一主题，并回答了研究小组提出的结构化问题。研究小组讨论了人工智能在新语言生成和语速提升方面的应用。与会者提出了与人工智能语言模型中新的和现有的偏差有关的风险，以及确保人工智能生成的结果由用户真实撰写的必要性。虽然制定《操作规范》的想法得到了广泛支持，但也有人提出了如何设计《操作规范》以及《操作规范》应包含哪些内容等问题。该群体关于是否需要制定《操作规范》的观点可能会对该领域如何推进这一复杂技术的发展提供支持。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Enabling Technologies REHABILITATION-

CiteScore

4.10

自引率

9.10%

发文量

期刊介绍： The Journal of Enabling Technologies (JET) seeks to provide a strong, insightful, international, and multi-disciplinary evidence-base in health, social care, and education. This focus is applied to how technologies can be enabling for children, young people and adults in varied and different aspects of their lives. The focus remains firmly on reporting innovations around how technologies are used and evaluated in practice, and the impact that they have on the people using them. In addition, the journal has a keen focus on drawing out practical implications for users and how/why technology may have a positive impact. This includes messages for users, practitioners, researchers, stakeholders and caregivers (in the broadest sense). The impact of research in this arena is vital and therefore we are committed to publishing work that helps draw this out; thus providing implications for practice. JET aims to raise awareness of available and developing technologies and their uses in health, social care and education for a wide and varied readership. The areas in which technologies can be enabling for the scope of JET include, but are not limited to: Communication and interaction, Learning, Independence and autonomy, Identity and culture, Safety, Health, Care and support, Wellbeing, Quality of life, Access to services.