Measuring trust in healthcare with instruments developed in different disciplines - A scoping review.

IF 2.9 1区 哲学 Q1 ETHICS
Nursing Ethics Pub Date : 2025-05-01 Epub Date: 2024-08-10 DOI:10.1177/09697330241272806
Venla Karikumpu, Arja Häggman-Laitila, Anja Terkamo-Moisio
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引用次数: 0

Abstract

BackgroundTrust is a key character at organizational level. Understanding the level of trust with timely relevant instrument is a significant process to capture the level of trust beyond organizational changes in healthcare.ObjectivesTo gather, assess, and synthesize the items of instruments evaluating trust in healthcare organizations.DesignScoping review methodology.MethodsThe literature search with deductive-inductive content analysis. The data were charted from articles that involved the use of trust instruments in healthcare organizations.Data SourcesSearch from eight databases was updated in January 2024 and included peer-reviewed articles published between 2010 and 2023.ResultsA total of 13 instruments were found measuring trust in the organization, trust in the leader, and trust among peers in healthcare. The items of instruments about trust in the organization included strategic and operational cultures. The trust in the leader consisted of competence, consistency, openness, appreciative acceptance, and loyalty and risk, while instruments about trust among peers included dimensions of moral partnership, common interest, and competent peers.ConclusionsComprehensively measuring trust in the leader, trust in the organization, and trust among peers is significant due to the multifaceted dimension of trust. Measuring trust offers a possibility to recognize the working relationships and cultures in healthcare organizations.

用不同学科开发的工具来衡量对医疗保健的信任--范围综述。
背景:信任是组织层面的关键特征。及时使用相关工具来了解信任度,是在医疗组织变革之外把握信任度的重要过程:收集、评估和归纳医疗机构信任评估工具的项目:设计:范围综述法:方法:文献检索与演绎-归纳内容分析。从涉及在医疗机构中使用信任工具的文章中提取数据:在 2024 年 1 月更新了 8 个数据库的搜索结果,包括 2010 年至 2023 年间发表的同行评审文章:结果:共发现了 13 种工具,用于测量医疗机构中对组织的信任、对领导的信任以及同行之间的信任。关于组织信任的工具项目包括战略文化和运营文化。对领导者的信任包括能力、一致性、开放性、欣赏性、忠诚和风险,而对同行的信任则包括道德伙伴关系、共同利益和有能力的同行:全面衡量对领导者的信任、对组织的信任和对同伴的信任具有重要意义,因为信任的维度是多方面的。对信任的测量为认识医疗机构的工作关系和文化提供了可能。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Nursing Ethics
Nursing Ethics 医学-护理
CiteScore
7.80
自引率
11.90%
发文量
117
审稿时长
6-12 weeks
期刊介绍: Nursing Ethics takes a practical approach to this complex subject and relates each topic to the working environment. The articles on ethical and legal issues are written in a comprehensible style and official documents are analysed in a user-friendly way. The international Editorial Board ensures the selection of a wide range of high quality articles of global significance.
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