{"title":"Measuring trust in healthcare with instruments developed in different disciplines - A scoping review.","authors":"Venla Karikumpu, Arja Häggman-Laitila, Anja Terkamo-Moisio","doi":"10.1177/09697330241272806","DOIUrl":null,"url":null,"abstract":"<p><p>BackgroundTrust is a key character at organizational level. Understanding the level of trust with timely relevant instrument is a significant process to capture the level of trust beyond organizational changes in healthcare.ObjectivesTo gather, assess, and synthesize the items of instruments evaluating trust in healthcare organizations.DesignScoping review methodology.MethodsThe literature search with deductive-inductive content analysis. The data were charted from articles that involved the use of trust instruments in healthcare organizations.Data SourcesSearch from eight databases was updated in January 2024 and included peer-reviewed articles published between 2010 and 2023.ResultsA total of 13 instruments were found measuring trust in the organization, trust in the leader, and trust among peers in healthcare. The items of instruments about trust in the organization included strategic and operational cultures. The trust in the leader consisted of competence, consistency, openness, appreciative acceptance, and loyalty and risk, while instruments about trust among peers included dimensions of moral partnership, common interest, and competent peers.ConclusionsComprehensively measuring trust in the leader, trust in the organization, and trust among peers is significant due to the multifaceted dimension of trust. Measuring trust offers a possibility to recognize the working relationships and cultures in healthcare organizations.</p>","PeriodicalId":49729,"journal":{"name":"Nursing Ethics","volume":" ","pages":"724-737"},"PeriodicalIF":2.9000,"publicationDate":"2025-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11993817/pdf/","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Nursing Ethics","FirstCategoryId":"3","ListUrlMain":"https://doi.org/10.1177/09697330241272806","RegionNum":1,"RegionCategory":"哲学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"2024/8/10 0:00:00","PubModel":"Epub","JCR":"Q1","JCRName":"ETHICS","Score":null,"Total":0}
引用次数: 0
Abstract
BackgroundTrust is a key character at organizational level. Understanding the level of trust with timely relevant instrument is a significant process to capture the level of trust beyond organizational changes in healthcare.ObjectivesTo gather, assess, and synthesize the items of instruments evaluating trust in healthcare organizations.DesignScoping review methodology.MethodsThe literature search with deductive-inductive content analysis. The data were charted from articles that involved the use of trust instruments in healthcare organizations.Data SourcesSearch from eight databases was updated in January 2024 and included peer-reviewed articles published between 2010 and 2023.ResultsA total of 13 instruments were found measuring trust in the organization, trust in the leader, and trust among peers in healthcare. The items of instruments about trust in the organization included strategic and operational cultures. The trust in the leader consisted of competence, consistency, openness, appreciative acceptance, and loyalty and risk, while instruments about trust among peers included dimensions of moral partnership, common interest, and competent peers.ConclusionsComprehensively measuring trust in the leader, trust in the organization, and trust among peers is significant due to the multifaceted dimension of trust. Measuring trust offers a possibility to recognize the working relationships and cultures in healthcare organizations.
期刊介绍:
Nursing Ethics takes a practical approach to this complex subject and relates each topic to the working environment. The articles on ethical and legal issues are written in a comprehensible style and official documents are analysed in a user-friendly way. The international Editorial Board ensures the selection of a wide range of high quality articles of global significance.