The Employee Engagement and Job Performance Nexus in a Top Autodealership Company

Abstract

This study explored the relationship between employee engagement and job performance within a leading Philippine auto dealership company. A quantitative approach was employed through a survey distributed to 351 employees across various locations. The findings revealed a youthful workforce with near-equal gender distribution and a high proportion holding college degrees. A slight majority reported being single, potentially indicating a preference for flexibility. Furthermore, the largest group had a tenure of 1-5 years, suggesting a sizeable cohort of newer employees. Employee engagement was perceived to be high indicating a generally motivated and enthusiastic workforce. A significant positive correlation was identified between engagement and job performance, suggesting that more engaged employees perceived themselves as performing at a higher level.  Based on these results, the study proposes actionable recommendations to enhance engagement. These include targeted strategies for the younger demographic, skill development programs for all employees, exploration of flexible work arrangements and well-being initiatives, and fostering a culture of recognition and alignment with the company's mission. By implementing these strategies, the dealership can cultivate a more engaged workforce, leverage its diverse strengths, and achieve sustained high performance.