A Case Study of the Work Performance Process Experienced by an Educational Welfare Worker

Abstract

Objectives The purpose of this study is to analyze various cases and problems encountered by educational workers who provide various welfare services to youth in schools while performing their work, and to find ways to develop them. Methods To achieve this purpose, the researcher conducted a total of six interviews in February 2024 using a purposeful sampling method targeting six leaders working as educational welfare workers in elementary, middle, and high schools in the Daejeon area. To ensure the validity of the study, participant confirmation and peer review were conducted. Results As a result of the analysis, it was confirmed that the research participants had to work alone during the educational welfare work process and that the intensity of work performance was high. Second, it was found that it was necessary to establish a systematic environment for educational welfare workers to perform their work. Third, the implementation site was experiencing difficulties due to the budget reduction of the education welfare priority support project. Fourth, it was confirmed that awareness of the job and role of educational welfare workers in schools was low. Conclusions As a result of the analysis, the problems that arise when educational welfare workers perform their work were derived into 4 upper categories and 12 lower categories. It was confirmed that the research participants had to work alone during the educational welfare work process and that the intensity of work performance was high. Second, it was found that it was necessary to establish a systematic environment for educational welfare workers to perform their work. Third, the implementation site was experiencing difficulties due to the budget reduction of the education welfare priority support project. Fourth, it was confirmed that awareness of the job and role of educational welfare workers in schools was very low.