The role of employees in continuous improvement: a study on employee participation

IF 2.3 Q3 MANAGEMENT
Ying Yang, Biao Yang, George Onofrei, Hung Nguyen, Elena Hlaciuc
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引用次数: 0

Abstract

Purpose

This study aims to delve into the mechanisms through which managers can enhance employee participation effectively.

Design/methodology/approach

This study adopts the Motivation-Opportunity-Ability (MOA) framework to identify the interrelationships among various drivers. Different levels of Continuous Improvement (CI) maturity were also considered to assess the effectiveness of these drivers on employee participation. An in-depth case study was conducted, involving the selection of four business units from a multinational manufacturer in Germany to represent varying levels of CI maturity.

Findings

This study uncovered intermediary variables that mediate the impact of drivers on the high-level MOA variables. It also revealed how the effectiveness of these drivers varies across different levels of CI maturity.

Originality/value

While different facets of CI have been scrutinized, the importance of employee participation stands out as pivotal for achieving enduring and meaningful progress. Despite this recognition, many business organizations continue to grasp with the challenge of motivating their employees to actively engage in CI initiatives. This study extends the applicability of the MOA framework and enriches the CI literature by offering deeper insights into the behavioural perspectives of employees. In practical terms, the findings of this study provide valuable guidance to decision-makers and HR department on staff training and development, enabling them to formulate more effective strategies aimed at fostering and augmenting employee participation in CI endeavours.

员工在持续改进中的作用:关于员工参与的研究
本研究采用动机-机会-能力(MOA)框架来确定各种驱动因素之间的相互关系。还考虑了持续改进(CI)成熟度的不同水平,以评估这些驱动因素对员工参与的有效性。这项研究发现了一些中介变量,这些变量可以调节驱动因素对高层次 MOA 变量的影响。研究还揭示了这些驱动因素的有效性在不同程度的 CI 成熟度中是如何变化的。原创性/价值虽然 CI 的不同方面已经得到了仔细研究,但员工参与的重要性对于实现持久而有意义的进步至关重要。尽管认识到了这一点,但许多企业组织仍然面临着如何激励员工积极参与 CI 计划的挑战。本研究通过深入了解员工的行为观点,扩展了 MOA 框架的适用范围,丰富了 CI 文献。从实践角度看,本研究的结果为决策者和人力资源部门的员工培训和发展提供了宝贵的指导,使他们能够制定更有效的战略,以促进和提高员工对 CI 工作的参与度。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
5.10
自引率
13.60%
发文量
53
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